Security

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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Looking for help with printing the guest receipt

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  • 1.  Looking for help with printing the guest receipt

    Posted Aug 05, 2015 04:45 PM

    Hi Forum,

     

    there was a great post on afp.arubanetworks.com the talks exactly about my issue above. Can someone from Aruba tell me what's going on with afp and why can't I access it for the past two days?

     

    Thanks in advance



  • 2.  RE: Looking for help with printing the guest receipt

    EMPLOYEE
    Posted Aug 05, 2015 04:48 PM
    What part of printing the giesr receipt are you looking for help with?


    Thanks,
    Tim


  • 3.  RE: Looking for help with printing the guest receipt

    Posted Aug 05, 2015 05:00 PM

    The customer has a touch screen PC on the front desk. They want to utilise it so the guest would have to create an account for themselves there and once they click on register, the receipt get printed automatically to the badge printer next to the screen and the sponsor gets notified.

    So far, here is what I have done:

    1- Guest self-registration page is up all the time on that front end PC. used fireFox for it's beautiful fill screen.

    2- Guest create an account and click register the printer window comes up and the have to click print (just like the aruba HQ in Sunnyvale, wink, wink)

    3- After it prints the page goes back to the guest self-reg page automatically and ready for the next guest. I used this code to put me back to the main page (<meta http-equiv="refresh"
    content=2;url=<YOUR GUEST REGISTRATION PAGE>?_clear=1"/>)

     

     

    SO, step 1 is working fine

           step 2 is working fine but the receipt comes empty!!! not sure why

           step 3 in not working. The page times out after they print the receipt and it goes back to CPPM main admin login window.

     

    What I want to do is to get step 2 working and step 3 to put me back to the guest registration page.

     

     

     

    I must add the code for auto print the receipt and redirect is from this post:

    http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Customize-Guest-Self-Registration-on-CPPM-to-print-receipts/ta-p/185122



  • 4.  RE: Looking for help with printing the guest receipt

    Posted Aug 05, 2015 07:48 PM

    Ok, so I got Step 3 working perfectly, the code in the original post for kumar isn't working and had to make minor changes to it and it looks like this now: <meta http-equiv='refresh' content='2;url=guestreg.php?_clear=1' /> 

    Step 2 is still broken and I was hopping to get afp back online so I can read that article.

    Still, if anyone has experience with the label receipt printer then please help.



  • 5.  RE: Looking for help with printing the guest receipt

    EMPLOYEE
    Posted Aug 05, 2015 08:45 PM

    Take a look at this Firefox add-in which allows you to do silent printing.

     

    https://addons.mozilla.org/en-us/firefox/addon/js-print-setup/



  • 6.  RE: Looking for help with printing the guest receipt

    Posted Aug 06, 2015 01:38 AM

    Thanks Tim,

    I downloaded the Addon but it did not work! FireFox still bring up the print window and I have to click on print. I checked my Addon's list and it has it enabled. any ideas?