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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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MAC Authentication Not Working

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  • 1.  MAC Authentication Not Working

    Posted May 27, 2015 11:26 AM

    Hello,

    Please forgive me if I am in the wrong forum.  Also, I am new to Aruba, so please forgive me.  I have 3 SSID's configured.  One SSID is for personal devices and we use MAC authentication for certain people on this SSID.  Roughly 100 devices have their MAC addresses entered into the internal DB, and when they connect to the SSID, no authentication is required.  However, I have 2 devices, an iPhone and a Galaxy S5 that are entered into the DB exactly like the other devices.  But these 2 devices must always enter credentials before connecting.  Why would these 2 devices be different from the other ones?



  • 2.  RE: MAC Authentication Not Working

    Posted May 27, 2015 11:37 AM

    Welcome to the community!

     

    Have you tried completely deleting the profile on both the Iphone and the S5 to see if you still get the prompt. Also check the initial role to see that the are indeed getting the proper assignment.



  • 3.  RE: MAC Authentication Not Working

    Posted May 27, 2015 11:48 AM

    Hello,

    Yes I did delete the profile on both phones, yet they still get prompted.



  • 4.  RE: MAC Authentication Not Working

    Posted May 27, 2015 11:55 PM

    Hi JSetaro,

     

    What type of credentials did two devices are required before connecting?