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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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No Operator profiles - ClearPass

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  • 1.  No Operator profiles - ClearPass

    Posted Mar 24, 2017 07:21 AM

    I was troubleshooting an operator profile translation issue and somehow managed to disable all Operator and Admin access to the Clearpass guest system.  Is there a backdoor through the mgmt shell or the CPPM system to restore access Admin Operator profile?

     

    thanks

    mike

     



  • 2.  RE: No Operator profiles - ClearPass

    Posted Mar 24, 2017 07:29 AM
    Please open a TAC case

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  • 3.  RE: No Operator profiles - ClearPass

    MVP
    Posted Mar 25, 2017 12:07 PM

    I did this once before and I believe TAC was able to get me back in, but I don't remember the process involved. The other option is to do a factory reset of CPPM, but I know that's probably not a good choice.



  • 4.  RE: No Operator profiles - ClearPass

    EMPLOYEE
    Posted Mar 25, 2017 12:19 PM
    Also, in the future, you should never need to modify the translations rules.