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No Operator profiles - ClearPass

I was troubleshooting an operator profile translation issue and somehow managed to disable all Operator and Admin access to the Clearpass guest system.  Is there a backdoor through the mgmt shell or the CPPM system to restore access Admin Operator profile?

 

thanks

mike

 

Mike Davis
Network Engineer
University of Delaware

Re: No Operator profiles - clearpass

Please open a TAC case

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Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA

Re: No Operator profiles - ClearPass

I did this once before and I believe TAC was able to get me back in, but I don't remember the process involved. The other option is to do a factory reset of CPPM, but I know that's probably not a good choice.



Michael Haring
If my answer is helpful, a Kudos is always appreciated!
Guru Elite

Re: No Operator profiles - ClearPass

Also, in the future, you should never need to modify the translations rules.

| Tim Cappalli | Aruba Security | @timcappalli | timcappalli.me |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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