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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Not getting the Apple Captive Network Assistant (CNA) anymore

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  • 1.  Not getting the Apple Captive Network Assistant (CNA) anymore

    Posted Mar 25, 2014 08:25 AM

    Maybe I'm going crazy here but since our upgrade from ClearPass 6.2 to 6.3.0.29563 we are no longer getting the CNA for any of the IOS devices.  

     

    I haven't changed the firewall rules at all on the Aruba and do not allow anything to get to apple.com websites.  The Andriod devices still prompt correctly.

     

    I've tried checking 'Prevent CNA' just to see but it acts the same.

     

    Any ideas?

     

     



  • 2.  RE: Not getting the Apple Captive Network Assistant (CNA) anymore

    EMPLOYEE
    Posted Mar 25, 2014 08:27 AM

    Can you try adding "landing.php" to the URL?

     

    For example:

     

    https://clearpass/guest/landing.php/guest_reg.php



  • 3.  RE: Not getting the Apple Captive Network Assistant (CNA) anymore

    EMPLOYEE
    Posted Mar 25, 2014 08:35 AM

    Can you also send over a screen shot of the captive portal profile from the controller?



  • 4.  RE: Not getting the Apple Captive Network Assistant (CNA) anymore

    Posted Mar 25, 2014 09:08 AM
      |   view attached

    It looks like I do have the landing.php already in there.

     

     



  • 5.  RE: Not getting the Apple Captive Network Assistant (CNA) anymore

    Posted Apr 01, 2014 03:47 PM

    I actually had to remove the "landing.php".

     

    I should have tried that right away when you mentioned it - works again now.

     

    Thanks.