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Notification of guest accounts due to expire in X days?

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  • 1.  Notification of guest accounts due to expire in X days?

    Posted Aug 20, 2018 07:39 AM

     Hi

     

    A customer have long term subcontractors connecting to the guest network with guest accounts with 6 month validity time.
    Is there any built in feature to send a notification to the subcontractor and sponsor in advance to the expire date?

     

    The function should be similar to the notice sent when a certificate in Onboard is due to expire.


    The only solution I can think of is to do this with API, but my request is if there are any other ways to achieve the same.

     

     



  • 2.  RE: Notification of guest accounts due to expire in X days?

    EMPLOYEE
    Posted Aug 20, 2018 08:01 AM

    You coudl try "Expiration Warning Options" under ClearPass Guest >> Configuration >> Guest Manager.

     



  • 3.  RE: Notification of guest accounts due to expire in X days?

    Posted Aug 20, 2018 08:22 AM

    Thank you for the information.

     

    This would solve half the issue, but not send a request to the sponsor to extend the account.



  • 4.  RE: Notification of guest accounts due to expire in X days?

    EMPLOYEE
    Posted Aug 20, 2018 08:47 AM

    You could enable Send Copies and try calling the sponsor_email as below.

    Send Copies: => Always send using 'cc:'

    Copies To: => {$sponsor_email}

     

    Note: I have not tested this before. But, give it a try.

     

    You can go with API if the above doesn't work for you.

     

     



  • 5.  RE: Notification of guest accounts due to expire in X days?

    Posted Sep 18, 2019 12:40 AM

    Hi, has anyone worked out how to CC the sponsor?  I have tried {$sponsor_email} and _admin with no luck?



  • 6.  RE: Notification of guest accounts due to expire in X days?

    EMPLOYEE
    Posted Sep 18, 2019 02:59 AM

    I believe this is a different Q hence it would be best to open a new thread.