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Super Contributor II

Offline Licence activation failed - 400 bad request 6.7

Hi Airheads,

 

Just migrated a customer to 6.7.7 and due to network environment need to do offline activation. 

 

When i upload the .acrs files i get a 400 bad request error from ClearPass. Anybody had this before? 

 

Scott

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Frequent Contributor I

Re: Offline Licence activation failed - 400 bad request 6.7

I had the same issue, but after I changed web browser and downloaded the acr files again and sent to TAC I could install the acrs files.

 

 



Best Regards
Jonas Hammarbäck | Aranya AB
Network Architect, ACMA, ACMP, ACCP
MVP Guru

Re: Offline Licence activation failed - 400 bad request 6.7

If you have migrated from 6.6 to 6.7 then we no longer use subcription key, need HPE passport account for all latest upddates.

 

We have to convert old license to NL, once done. Need to deactivte the old license before you could reactivate new license, for this you need to take TAC help.

Regards,
Pavan
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