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On Moto 4G (Android 6), .networkconfig file not opening

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  • 1.  On Moto 4G (Android 6), .networkconfig file not opening

    Posted Sep 06, 2016 04:48 PM

    I have a Moto 4G Plus running Android 6. My organisation's WiFi directs me to download the Clearpass QuickConnect app to connect to the Internet. After doing that, I'm directed to download a .networkconfig file.

     

    After Chrome downloads the file, nothing happens. I'm not able to open the file in the QuickConnect app.



  • 2.  RE: On Moto 4G (Android 6), .networkconfig file not opening

    EMPLOYEE
    Posted Sep 06, 2016 08:51 PM

    Your organization should open a TAC case.  There is specific information that we need from them to take this further..



  • 3.  RE: On Moto 4G (Android 6), .networkconfig file not opening

    Posted Sep 22, 2016 07:55 PM

    We are facing the same very problem in our organization too. However, Aruba completely shun us off stating that it is not an Aruba issue but a device specific issue. The device in question in our case is a Xiaomi Redmi Note 3. I am just waiting for users with other devices to come up with same issues and I guess the response from Aruba is still going to be the same.



  • 4.  RE: On Moto 4G (Android 6), .networkconfig file not opening

    Posted Oct 31, 2016 10:06 AM

    One of ouer costumers have the same problem with

    Sony Xperia Z3 running Androide 6.

     

    Tom C.