Occasional Contributor II

OnGuard Agent takes longtime to run sometimes



I installed Onguard in some PC's for health-check, so when the user logs in the PC will be assigned to quarantine-Vlan per to the enforcemnet rules (Authenticated & unhealthy = Quarantine-VLAN)

(Authenticated & healthy = Data-VLAN).


But sometimes when the users login, the agent takes long time to contact CPPM or even doent contact it so the PC keep at quarantine VLAN until we manually reinitiate the agent.


So is there any configurable timeouts or special settings for this?





Guru Elite

Re: OnGuard Agent takes longtime to run sometimes

Please open a TAC case.

| Tim Cappalli | Aruba Security | @timcappalli | |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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