Occasional Contributor II

OnGuard: McAfee is not detected

McAfee is not detected with the Windows Universal System Health Validator -  Antivirus section. 

The reason is most likely becasure the name in Add/Remove Programs has the Hebrew flavor. 

is there a way to fix it? 

The workaroud I use is via the InstalledApplications section, but it is merely a string match. No version or data file check. No Auto Remedation



Re: OnGuard: McAfee is not detected

Please first check if your version is supported by your OnGuard version. Easiest is to go in ClearPass to Administration -> Support -> Documentation, there you can find the list of supported client software detection. The McAfee Agent is probably under Patch Management, then McAfee ePolicy Orchestrator Agent.


If your version is there, and it is not detected, please work with your partner or Aruba Support to investigate the issue. In my experience, it helps a lot if you can make the agent binary available for Aruba Support. If you supply that at once, it will speed up the process.

If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
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