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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Onboarding Issue - After authentication success Process got stuck at #STEP1

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  • 1.  Onboarding Issue - After authentication success Process got stuck at #STEP1

    Posted Mar 27, 2018 03:22 AM

    HI All,

     

    I have configure the dual ssid onboard . It was a working set up before but now the process is getting stuck at step 1 . It's a virtual eval appliance with recomended specs.

     

    in application log i am seeing the below error . is there anything that we can do to resolve the below error.

     

    Fatal Application Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)
    Client:    192.168.204.21:55056
App User:  admin
Script:    /guest/mdps_status.php
Function:  NwaPhpFatalErrorHandler
Arguments: array (
)
Details:   array (
  'type' => 1,
  'message' => 'Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)',
  'file' => '/opt/amigopod/www/_templates_c/^%%90^90E^90E92C7E%%eval_f81752c1ef957b2a8c3b397b484cafcedb5ebf9f.php',
  'line' => 1,
)


  • 2.  RE: Onboarding Issue - After authentication success Process got stuck at #STEP1

    EMPLOYEE
    Posted Mar 27, 2018 09:24 AM
    Please open a TAC case.


  • 3.  RE: Onboarding Issue - After authentication success Process got stuck at #STEP1

    Posted Mar 28, 2018 12:02 AM

    Dear Tim, 

     

    Thank You for your time. I am running POC LAB for one of our customer. i will try to create new Virtual appliance and will restore the same configuration. Hope this will resolve the issue .

     

    Just wondering is it possible to open up a tac case for POC ?