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Frequent Contributor II

Onboarding issues with android and other devices

Hi,

 

I've got a couple of questions regarding onboarding with android devices and other devices:

 

1. When onboarding with android devices, I receive the part to download quickconnect. For some devices, we get an error for the following: market://details?id=com.arubanetworks.quickconnect.android (or at least something like that) and then net::ERR_UNKNOWN_URL_SCHEME. For other android devices, we don't get that error and it redirects properly to the marketplace/store to download quickconnect. Any idea what causes this?

 

2. Are blackberry devices and windows phone devices capable of using onboard or is this not possible?

 

Kind regards,

 

jcelis


Accepted Solutions
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Moderator

Re: Onboarding issues with android and other devices

1) that means the browser that you're using doesn't have an application association for the Google Play store

2) There is no automated Onboarding, but web enrollment can be used.


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post


All Replies
Highlighted
Moderator

Re: Onboarding issues with android and other devices

1) that means the browser that you're using doesn't have an application association for the Google Play store

2) There is no automated Onboarding, but web enrollment can be used.


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post

Highlighted
Frequent Contributor II

Re: Onboarding issues with android and other devices

Hi,

 

Thanks for the reply! You know of a guide for web enrollment? Can't seem to find much information on it. 

 

Kind regards,

 

jcelis

Highlighted
Moderator

Re: Onboarding issues with android and other devices

There are instructions on how to configure it in the ClearPass Guest user guide.


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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