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Printer going offline after inactivity?

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  • 1.  Printer going offline after inactivity?

    Posted Jun 08, 2017 10:16 AM

    We have a couple Lexmark printers that seem to become unavailable after a period of inactivity. I saw a thread on here about changing sleep timers on the switch config, but we run Cisco switches and those commands aren't available. Does anyone else have this issue with ClearPass and Cisco switches? Just trying to rule out ClearPass as the culprit. 



  • 2.  RE: Printer going offline after inactivity?

    EMPLOYEE
    Posted Jun 08, 2017 10:17 AM

    Are you doing authentication on the switchport that the Lexmark is connected to?  We need more details.



  • 3.  RE: Printer going offline after inactivity?

    Posted Jun 09, 2017 09:15 AM

    Yes, auth on the switchport. Sorry, I kind of thought that was a given. 

     

    Here's my port config. 

    switchport mode access
    authentication host-mode multi-auth
    authentication order dot1x mab
    authentication priority dot1x mab
    authentication port-control auto
    authentication periodic
    authentication timer reauthenticate server
    mab
    dot1x pae authenticator
    dot1x timeout server-timeout 10
    dot1x timeout tx-period 5



  • 4.  RE: Printer going offline after inactivity?

    EMPLOYEE
    Posted Jun 11, 2017 09:24 PM

    Here's the command for Aruba switching. Maybe there is a similar configuration option on Cisco IOS:

     

    Specifying the time period enforced for implicit logoff
    
    Syntax:
    
    [no] aaa port-access mac-based [e] <port-list> [logoff-period] <60-9999999>]
    
    Specifies the period, in seconds, that the switch enforces for an implicit logoff. This parameter is equivalent to the MAC age interval in a traditional switch sense. If the switch does not see activity after a logoff-period interval, the client is returned to its pre-authentication state.
    
    Default: 300 seconds


  • 5.  RE: Printer going offline after inactivity?

    Posted Jun 12, 2017 10:58 AM

    There seems to be timers like this. Thanks, I'm taking a look and testing to see if this helps. 

     

    #authentication timer ?
    inactivity     Interval in seconds after which if there is no activity from the client then it will be unauthorized (default OFF)

     

    reauthenticate     Time in seconds after which an automatic re-authentication should be initiated (default 1 hour)

     

    restart     Interval in seconds after which an attempt should be made to authenticate an unauthorized port (default 60 sec)

     

    unauthorized     Time in seconds after which an unauthorized session will get deleted