Occasional Contributor I

Problem in Join domain

Our problem is: all users disconnect from wifi and can't login, problem solved after leave AD domain and join domain again, please advise.

MVP Guru

Re: Problem in Join domain

Do you mean that you need to re-join ClearPass to the domain, or your clients? If the clients, they fail all at the same time?


In case you need to re-join ClearPass, please run the 'ad testjoin' command (see here). What could have happened, is that for some reason the Computer object for ClearPass that is created during the join is removed or disabled. I have seen AD admins or change management tools being responsible for this as they might not recognize the computer object and just remove/disable it. 

If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
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