09-22-2014 08:42 AM
When I was running CPPM 6.3.4 I configured clearpass guest to email the guest user their credentials and to also sms them using Bulk SMS UK. This all worked just fine and dandy. I then upgraded to CPPM 6.4 and although guest users can self register themselves ( this is a sponsored guest service) and receive an email from our ClearPass server with their credentials, there's no sign of an SMS messsge.
I've checked the register page I created and it defintiely says send credentials to user via SMS
I can log onto the CPPM server and send an SMS to a mobile tel no,
It's just when a user performs a self registration that there seems to be an issue with sending an SMS message.
Any logs I can check to see if there are some eror messages?
Solved! Go to Solution.
09-22-2014 11:53 PM
Look in guest side under
Home » Administration » Support » Application Log
You will see an event when the email and Txt is being sent.
You may need to also enable debuging for guest. Just make sure you turn it off when you are done testing.
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