Contributor I

Problem with auth using profiling in ClearPass



We try to use the category endpoint profile to assign a controller role making a service with ClearPass. We made it before configuring the autorization option of the Clearpass service and the configurations needed for this purpose and works fine. With another costumer we solve a similar problem adding the ClearPass ip to the DHCP helper in the VLAN that use the SSID involved. This is the alert displayed in the ClearPass access tracker:


Policy serverFailed to construct filter=SELECT mac_vendor, hostname, static_ip, device_category, device_family, device_name FROM tips_endpoint_profiles WHERE mac = LOWER('%{Connection:Client-Mac-Address-NoDelim}').
Failed to get value for attributes=[Category]


Do you have another idea to solve this issue?

Thanks in advance.

Guru Elite

Re: Problem with auth using profiling in ClearPass

If a category doesn't already exist for the endpoint you'd need to select
the profile option in your service.

| Tim Cappalli | Aruba Security | @timcappalli | |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Contributor I

Re: Problem with auth using profiling in ClearPass

Thanks Tim but it is already activated.
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