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Quickconnect fails with QGtkStyle could not resolve GTK.

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  • 1.  Quickconnect fails with QGtkStyle could not resolve GTK.

    Posted Aug 21, 2019 08:41 PM

    Running quickconnect on Ubuntu 18.04.03 LTS.

     

    The GUI installer runs, but after the progress bar completes at the Configuring your system step, it errors;

     

    QGtkStyle could not resolve GTK. Make sure you have installed the proper libraries.

     

    CPPM version is 6.7.10

     

     



  • 2.  RE: Quickconnect fails with QGtkStyle could not resolve GTK.

    Posted Aug 21, 2019 11:14 PM

    Also tried on Ubuntu 19.04

     

    The GUI installer runs, but loops the progress bar at the Configuring your system step - so have the close the app.

    Get the same error in the terminal window, QGtkStyle could not resolve GTK. Make sure you have installed the proper libraries.

    There's also a bunch of python errors, finally followed by;

    KeyError: dbus.UInt32(30L, variant_level=1)

     

     

     



  • 3.  RE: Quickconnect fails with QGtkStyle could not resolve GTK.

    EMPLOYEE
    Posted Aug 22, 2019 01:19 PM

    We added this to the release notes for 6.8.2 as a known issue:

     

    While onboarding an Ubuntu 18.04 device in a non-root shell environment, a segmentation fault error is sometimes seen and the error message “QGtkStyle could not resolve GTK. Make sure you have installed the proper libraries. Segmentation fault (core dumped)” is displayed.
    Workaround: Execute the onboarding script again.



  • 4.  RE: Quickconnect fails with QGtkStyle could not resolve GTK.

    Posted Aug 22, 2019 11:46 PM

    Hi Tim,

     

    I ran the onboarding script again on both 18.04.03 and 19.04 without success. 

    If it is noted in the 6.8.2 CPPM notes, does this mean it won't be addressed in the 6.7.x release?

     



  • 5.  RE: Quickconnect fails with QGtkStyle could not resolve GTK.

    Posted Nov 04, 2019 08:37 PM

    I noticed that quickconnect has been fixed to work with Ubuntu 16.04 in both 6.7.12 and 6.8.3 - but still no success with Ubuntu 18.04. Spefically the bug CP‑32059;

     

    ubuser@ubuntu1804:~/Downloads$ chmod 777 ArubaQuickConnect.sh
    ubuser@ubuntu1804:~/Downloads$ ./ArubaQuickConnect.sh
    Copying to a temporary location...
    Verifying archive integrity... All good.
    Uncompressing Self Extractable Installer for QuickConnect 100%
    QGtkStyle could not resolve GTK. Make sure you have installed the proper libraries.
    PyListDevices => getWirelessInterface:
    PyListDevices => getWiredInterface:
    Segmentation fault (core dumped)
    ubuser@ubuntu1804:~/Downloads$

     

    It would be helpful to have some workaround instructions in the interim until the quickconnect installer is fixed.