Hi there,
I have a customer who has a Public CA signed certificate in ClearPass for HTTPS. However I am getting the warnings on ClearPass:
"The ClearPass HTTPS server root certificate is not trusted by Apple. This will cause enrollment over HTTPS to fail on iOS devices."
Windows and Android devices have no issues trusting the ClearPass captive Portal. And even when I browse to the portal (captive portal doesn't automatically popup on Apple) the site is secure.
Although I am getting trust warnings when using OnBoard with IOS devices - but I don't yet have an trusted CA signed EAP cert, so I suspect this is the issue. When I enter the site in various SSL checkers on the Internet, the IOS emulation on all versions says that it is trusted?
It's a 'Sectigo' CA certificate (formerly COMODO). I only see the serial number of the Sectigo Root CA (4C AA F9 CA DB 63 6F E0 1F F7 4E D8 5B 03 86 9D) in the list below.
https://support.apple.com/en-au/HT209144#trusted
Why would ClearPass present me with those errors?
-Brett