Frequent Contributor I

The cause for the Error 404 on Clearpass

I have built 3 instances of clearpass 6.8 on ESXi 6.5 via the web interface, 


All 3 have come back with the same problem, I have configured the IP for the Mgmt on the Console, but when I browser before entering a licence 


Error 404: Page not found
The page you are trying to access is unavailable. Redirecting in 5 seconds...
If the application continues to be unavailable, please contact your network administrator for further assistance.

I have the following spec on the VM


2 CPUs


Disk 1 30GB

Disk 2 500GB

Nic 1 Mgmt - VM Network (Accessing the device through this)

Nic 2 Data - Other Network (Not connected)


I am quite sure I have used ClearPass on this host in the past, so how do I resolve it?


Frequent Contributor II

Re: The cause for the Error 404 on Clearpass

Can you ping the server? if not, you need to swap the ntwork of the 2 nic's. The mgmt port is not always bound to the first nic in vmware, it choses the nic with the lowest mac-adress to be the mgmt port.

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