Hi:
Can someone give me a method to troubleshoot dot1x connection problems.
I'm having problems with just one user. He can't login to any device. Other users can login to his devices, so it's not a device issue.
He can login to his wired computer, so it's not a credentials issue (Active Directory).
Going through the logs of the connection on Clearpass, I see this:
2014-08-06 16:22:55,256 | [Th 10 Req 70098 SessId R0000341a-01-53e28e9b] ERROR RadiusServer.Radius - rlm_mschap: FAILED: No NT/LM-Password. Cannot perform authentication. |
2014-08-06 16:22:55,257 | [Th 10 Req 70098 SessId R0000341a-01-53e28e9b] ERROR RadiusServer.Radius - rlm_mschap: FAILED: MS-CHAP2-Response is incorrect |
But his password is correct. I even had him change his password, just to force a reset on all domain controllers, but still no luck.
I'm not seeing this issue with any other users.
Any ideas on how to proceed?
Thanks,
Tony