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Upgraded CPPM to 6.2.0.54353 but no GUI

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  • 1.  Upgraded CPPM to 6.2.0.54353 but no GUI

    Posted Mar 16, 2014 02:57 PM

    GUI seems to be dead and which service should I check and how to get it up after I upgrade from 6.1.4 to 6.2.0? Need some help here.



  • 2.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    EMPLOYEE
    Posted Mar 16, 2014 03:00 PM
    Try restarting the admin service:


    service restart cpass-admin-server






    Sent from Windows Mail


  • 3.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    Posted Mar 16, 2014 03:08 PM

    Tried but not working anything else I can try?



  • 4.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    EMPLOYEE
    Posted Mar 16, 2014 03:12 PM
    Try clearing browser cache and/or try another browser. If that doesn't work
    then open a TAC case.


  • 5.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    Posted Mar 16, 2014 08:10 PM

    Thanks Tim will need TAC for this one.



  • 6.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    Posted Mar 16, 2014 09:27 PM

    I saw a similar issue with Internet Explorer..  are you running Explorer 11?

    Did you try Google Chrome? Try Chrome and let us know...

     



  • 7.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI

    Posted Mar 16, 2014 09:42 PM

    I am using Chrome, IE and Firefox thus it should be a CPPM error.



  • 8.  RE: Upgraded CPPM to 6.2.0.54353 but no GUI
    Best Answer

    Posted Mar 18, 2014 03:41 AM

    TAC confirm it is CPPM upgrade corrupted and have fallback to the previous version. Thanks everyone for your help.