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Occasional Contributor II

VIA client staying hidden in Windows tray

Hi,

We’re using the VIA client on windows 7 for remote VPN solution into a 7210 Mobility Controller. We’re forcing the system to use a token server for 2 factor authentication.

Once users successfully authenticate the token server; the VIA window disappears and hides itself in the Windows task menu.

This is great; however, when users lose internet connection the VIA client then asks for a new token to be entered ... however, because the VIA client is already hidden in the task menu - it doesn’t pop up until the user manually double clicks the task menu.

How can we change this so the VIA software always jumps out to the user if it needs something?

Thanks
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