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Occasional Contributor II

VIA "Send Logs" Function

I just use Gmail from a web browser as my email program.  I like it and have no desire to install an imap client in windows.  However if I want to see the logs of the VIA client or send them to Aruba Support to ask for their help on an issue, my understanding is the only wayt to get those logs is to click the "Send Logs" button.  When I do so, I get an error message that there's no default mail program set in windows, and I can't get to the logs.  

 

My suggestion is that you make a download logs button so I could just grab the logs and do with them as I please.  Don't force me to install Thunderbird or Outlook just to be able to get via logs to debug a via issue.

Guru Elite

Re: VIA "Send Logs" Function

While it does pop open the default mail client, the log file is also saved to /Users/username/Library/Containers/com.arubanetworks.ArubaVIA-NEMAC/Data/Documents/Virtual Intranet Access

| Tim Cappalli | Aruba Security | @timcappalli | timcappalli.me |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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