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Why does installing the Onguard Agent software remove the gateway from my computer?

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  • 1.  Why does installing the Onguard Agent software remove the gateway from my computer?

    Posted Aug 21, 2017 11:50 AM

    Why does installing the Onguard Agent software remove the gateway from my computer?.

     

    Note:
    - Clearpass, I have it without postures.

    I want to implement it on some computers for testing, but it was the first problem I have.


    Do you have background or documentation on why this happens?



  • 2.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    EMPLOYEE
    Posted Aug 21, 2017 11:51 AM
    Do you have the VPN component enabled?


  • 3.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    Posted Aug 21, 2017 12:03 PM

    Yes, I have a VPN client from Palo Alto. For remote connections.
    But at the time of testing it was disabled.

    Forgetting to mention that this happens to me when I connect it to SWITCH with 802.1x (Wired) authentication.


    But as I indicated earlier, I do not have any configuration yet of postures yet.

    When I install and connect, it removes the gateway.



  • 4.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    EMPLOYEE
    Posted Aug 21, 2017 12:05 PM
    Does OnGuard have the VPN component enabled in ClearPass?


  • 5.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    Posted Aug 21, 2017 01:26 PM

    Yes, Why?



  • 6.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    EMPLOYEE
    Posted Aug 21, 2017 01:28 PM

    VPNs modify the routing table, so when you uninstall OnGuard, it's likely resetting the routnig table back to default.



  • 7.  RE: Why does installing the Onguard Agent software remove the gateway from my computer?

    Posted Aug 21, 2017 02:30 PM

    I have removed the option, but the problem continues.

     

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