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cannot activate new Clearpass 6.7 install

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  • 1.  cannot activate new Clearpass 6.7 install

    Posted Jun 20, 2018 06:18 PM

    Hi 

     

    I haven't done this before, so I might have missed something. 

    1. I converted subscriptionID on support pages

    2. installed new 6.7 Clearpass, not upgraded from 6.6 - but bought with 6.6 licenses, never installed

    3. At first login, it will ask for activation key - I enter all the license keys I have for the converted licenses, both 5k access lic and the 25 OB and 25 OG - none work

    4. should I have installed 6.6 first - activated, upgraded then convert licenses?? 



  • 2.  RE: cannot activate new Clearpass 6.7 install
    Best Answer

    EMPLOYEE
    Posted Jun 20, 2018 06:21 PM
    Best to work with Aruba TAC for things like this.


  • 3.  RE: cannot activate new Clearpass 6.7 install

    Posted Jun 20, 2018 06:39 PM

    thanks Tim

    created a case while waiting for answers :-) 



  • 4.  RE: cannot activate new Clearpass 6.7 install

    EMPLOYEE
    Posted Jun 20, 2018 06:44 PM
    Hi

    While you wait you could try my ‘trick’



  • 5.  RE: cannot activate new Clearpass 6.7 install

    EMPLOYEE
    Posted Jun 20, 2018 06:26 PM
    Hi

    I run into this as well

    If you export the old 6.6 license from the license portal you get a csv file. In that file you will find a activation key.

    So no need for a re install

    Hope it helps


  • 6.  RE: cannot activate new Clearpass 6.7 install

    Posted Jun 21, 2018 09:08 AM

    Yes, as Frank said.. Just use the 6.6 CP-VA-xx license-key - it works as platform license for 6.7