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clearpass - Device category not displayed in Access Tracker

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  • 1.  clearpass - Device category not displayed in Access Tracker

    Posted May 03, 2018 11:30 AM

    Hi Sifus,

     

    in the last clearpass 6.6.x release, we can see the device category being shown in the access tracker, but not in 6.7.x release.

     

    from the endpoint database i can see the device is being profiled but can only be seen in the authorization tab only.

     

    is this normal?

    no device category.JPG

     

    no device category 2.JPG

     

    CPPM Ver: 6.7.3

     

     



  • 2.  RE: clearpass - Device category not displayed in Access Tracker

    EMPLOYEE
    Posted May 03, 2018 11:33 AM
    Is this happening for all entries? If so, please open a TAC case.


  • 3.  RE: clearpass - Device category not displayed in Access Tracker

    Posted May 03, 2018 11:38 AM

    yup...it happened to all entries..already asked during remote session before...but the TAC said probaly a bug...

    no device category 3.JPG

     

     

    am i doing correctly for the profling as shown above? the 6.6.x ver got the "enable endpoint classification". it got replaced with "master server" right?



  • 4.  RE: clearpass - Device category not displayed in Access Tracker

    Posted Nov 23, 2018 10:33 AM

    Hello, 
    I have the same problem
    Does anyone have a solution?
    I have product version  ClearPass Policy Manager 6.7.7.109065



  • 5.  RE: clearpass - Device category not displayed in Access Tracker

    Posted Nov 24, 2018 04:12 PM

    Can you confirm is you see this on wired and wireless?



  • 6.  RE: clearpass - Device category not displayed in Access Tracker

    Posted Nov 25, 2018 11:23 AM

    On on wireless.

    ClearPass is Radius for IAP Cluster (Model 303, Aruba OS8).