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Contributor I

clearpass - Device category not displayed in Access Tracker

Hi Sifus,

 

in the last clearpass 6.6.x release, we can see the device category being shown in the access tracker, but not in 6.7.x release.

 

from the endpoint database i can see the device is being profiled but can only be seen in the authorization tab only.

 

is this normal?

no device category.JPG

 

no device category 2.JPG

 

CPPM Ver: 6.7.3

 

 

Highlighted
Moderator

Re: clearpass - Device category not displayed in Access Tracker

Is this happening for all entries? If so, please open a TAC case.


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Contributor I

Re: clearpass - Device category not displayed in Access Tracker

yup...it happened to all entries..already asked during remote session before...but the TAC said probaly a bug...

no device category 3.JPG

 

 

am i doing correctly for the profling as shown above? the 6.6.x ver got the "enable endpoint classification". it got replaced with "master server" right?

Highlighted
New Contributor

Re: clearpass - Device category not displayed in Access Tracker

Hello, 
I have the same problem
Does anyone have a solution?
I have product version  ClearPass Policy Manager 6.7.7.109065

Highlighted
Moderator

Re: clearpass - Device category not displayed in Access Tracker

Can you confirm is you see this on wired and wireless?


Best Regards
-d

ClearPass Product Manager

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Highlighted
New Contributor

Re: clearpass - Device category not displayed in Access Tracker

On on wireless.

ClearPass is Radius for IAP Cluster (Model 303, Aruba OS8).

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