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iOS devices can't reconnect after sleeping

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  • 1.  iOS devices can't reconnect after sleeping

    Posted Apr 23, 2014 08:19 PM
    iPhones and iPads can not function on the network after device sleeps. The device has to be aaa deleted and re authenticate to access wireless


  • 2.  RE: iOS devices can't reconnect after sleeping
    Best Answer

    EMPLOYEE
    Posted Apr 23, 2014 08:27 PM

    Is this on an encrypted network?  I have to send you this link here:  https://arubanetworkskb.secure.force.com/pkb/articles/Troubleshooting/Wireless-Clients-connecting-to-captive-portal-SSID-are-unable-to-get-an-IP-after-quick-reconnection  to see if you are having this issue.



  • 3.  RE: iOS devices can't reconnect after sleeping

    Posted Apr 24, 2014 05:49 PM
    Yes, it is an encrypted network. Looks like the issue. I will add DHCP to the post authenticated role to test. THX


  • 4.  RE: iOS devices can't reconnect after sleeping

    Posted Apr 25, 2014 07:43 AM

    Colin,

    That was the problem. Adding DHCP to the authenticated role resolved the issue. 

    Thank You



  • 5.  RE: iOS devices can't reconnect after sleeping

    EMPLOYEE
    Posted Apr 25, 2014 07:54 AM

    Anytime, Tom.