iPhones are not redirected to the self-registration portal
02-23-2017 01:46 AM - edited 02-23-2017 03:11 AM
Guests on one of our locations in Brazil are expirence that they are not being redirected to the self-registration portal. They got a message on the screen that says success (see attachment). This doesn't happens to Android devices. There have not been executed any upgrades or config changes lately. A several iPhones have been tested and all expirence the same. Guests have been asked to reload the phone, however the same happens.
The setup is as follow:
Brazil is running an AP-cluster version 18.104.22.168 - 22.214.171.124_56164
ClearPass Self-registration portal is located in Norway. CP version 126.96.36.199381
We have 5 other AP-cluster locations which are running the same version and they have not this issue.
Re: iPhones are not redirected to the self-registration portal
02-23-2017 02:49 AM
Did you get those links below ?
it's seems that is closed to your issues.
Let us know.