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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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no Log in button in after redirect from self-service-portal in clearpass guest?

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  • 1.  no Log in button in after redirect from self-service-portal in clearpass guest?

    Posted Dec 25, 2014 01:34 PM
      |   view attached

    I can't find any log in button after entering the credentials as shwon in attached



  • 2.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    EMPLOYEE
    Posted Dec 25, 2014 01:37 PM
    You are already logged in.....

    You should really work with a ClearPass partner.


  • 3.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    Posted Dec 25, 2014 01:42 PM
      |   view attached

    They didnt got it work and they used launch network login page and it worked as marked in yellow



  • 4.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    Posted Dec 25, 2014 01:43 PM

    But for self-service-portal we got only the page with no log in button and no redirect happen



  • 5.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    EMPLOYEE
    Posted Dec 25, 2014 02:38 PM

    Airhead Geek,

     

    When you edit the self-serve captive portal options, click on NAS Vendor Settings:

     

    nas1.png

     

    After you click on NAS Vendor Settings, you need to click on "Enable Guest Login to a NAS Server" and click on "save changes".  That should make the "login" button show up.  If the button is greyed out, that means that the account has not been enabled..

     

    nas2.png



  • 6.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    Posted Dec 26, 2014 09:09 AM

    Thanks Colin it is already checked and enabled..but still no button appear is there is any other reason for that?

     

     



  • 7.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    EMPLOYEE
    Posted Dec 26, 2014 09:11 AM

    Airhead_Geek,

     

    It could be a number of things.  I would open a TAC case so that they can look over your entire configuration.

     



  • 8.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?

    Posted Dec 26, 2014 09:13 AM

    I will do that and inform when they solve it



  • 9.  RE: no Log in button in after redirect from self-service-portal in clearpass guest?
    Best Answer

    Posted Dec 29, 2014 07:35 AM

    We have get the Button by strange method !! dont understand why till now?

     

    changeing in NAS Vendor Section in Self register page :

     

    Change from Controller Initatited to Server intiated and save and re-change it from server iniated to to controller initiated and walla ..the Log in button appeared !!!

     

     

    does any one have a scientific explain ?

     

    and there is another issue appeared when we click on log in..the page stuck in login in progress...