Transfer Assets Overview
Moving registered licenses and/or products from one company to another is called Asset Transfer.
Common use cases would include a reseller registering licenses for a customer and transferring the assets to the end user company, or consolidating customer inventory to one company.
Asset transfer uses a request to transfer and acceptance process. Only people with an Administrator role can initiate or accept a transfer invitation.
The offer to transfer assets will expire after 15 days. Only one outstanding transfer offer per company is allowed. If you need to transfer more assets, remind the administrator receiving the assets to complete the process.
How to transfer assets
Initiating the asset transfer
Log in to MyNetworking portal and select Transfer Assets from the home page.
The steps you will follow are shown at the top of the screen:
- Select licenses
- Select products
- Select destination company
- Confirmation
Step 1 is to search for the licenses you wish to transfer. Use the filters to narrow the selection or you can search by Sales Order, Registration ID, Certificate ID or various registration details such as serial number, subscription ID, MAC address, etc.
If you intend to transfer all registered licenses, check the box located to the left of the Product # column, this will select all registered licenses.
This example demonstrates the use of filters to locate all active licenses for a specific serial number.
All licenses associated with a serial number/MAC address/etc. must be transferred as a group. MNP will automatically select all associated licenses.
Click Next to proceed to Step 2.
Step 2 is to select any registered products to be transferred. Products that are associated with the registered licenses may be pre-selected or you can search by serial number. Check the products to be transferred and click the Next button.
Step 3 is to select the destination company. Your current account information will be displayed in the Transfer From section and the licenses and products you have chosen to be transferred are listed.
Enter the email address on an administrator at the company that will receive the licenses/products and click Search.
If the administrator is associated with multiple companies, you must select the appropriate company and click Select.
Confirm your selection is correct and click Finish
In step 4, a confirmation code is generated. You must provide this confirmation code to the receiving administrator. They will need it to accept (or reject) the offer to transfer assets. You can copy the confirmation code from the screen in MNP or refer to the email that was sent from MNP.
Accepting/rejecting the asset transfer offer
When an asset transfer to your company is initiated, you will receive an email notifying you of the request.
To accept the offer to transfer licenses/products to your company you will need the Confirmation code from the company administrator who initiated the transfer. Their email address is referenced in the asset transfer request email.
Log in to MNP. If you are associated with multiple companies, select the company mentioned in the transfer request. A window will open notifying you of the transfer offer. You make choose to accept or reject the offer or postpone taking action for 15 days. After 15 days the offer will expire.
To accept (or reject) the offer, enter the confirmation code, select the appropriate action and click Next.
The next screen shows the assets to be transferred and you may select Finish to complete the transfer or Reject Transfer Request.
A success page with complete the process and you can view the licenses in the View Licenses screen.
View licenses:
NOTE: If you are transferring assets to a company where you are an administrator, the assets will transfer without the confirmation code/acceptance steps.
