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2930F JL258A not showing ports in new improved GUI

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  • 1.  2930F JL258A not showing ports in new improved GUI

    Posted Mar 22, 2019 12:24 PM

    Hey all

     

    Just received my remarketed 2930F-8G and while it's great, I'm noticing an issue with ports not showing up.

     

    Capture.PNG

    It works just fine from CLI or old GUI, so it's not a show stopper. Just annying/weird.. If I go to trunks, I can't add ports to trunks either (it's like it can't see any ports) but the image on top of ports page works:

    Capture2.PNG

     

    Firmware: WC.16.07.0003. Have also tried 16.08, but neither works.

     

    Ideas?



  • 2.  RE: 2930F JL258A not showing ports in new improved GUI

    EMPLOYEE
    Posted Mar 22, 2019 12:40 PM

    Greetings!

     

    What browser and version are you currently using to access the switch web GUI, and does this issue also show up if you access it from another web browser? 



  • 3.  RE: 2930F JL258A not showing ports in new improved GUI

    Posted Mar 22, 2019 04:01 PM

    Hi Matthew

     

    I have tested it with both Chrome and Firefox and IE 11.

     

     



  • 4.  RE: 2930F JL258A not showing ports in new improved GUI

    MVP GURU
    Posted Mar 26, 2019 04:07 PM

    do you have remove the cache ? (do you have try an another machine ?)



  • 5.  RE: 2930F JL258A not showing ports in new improved GUI

    Posted Mar 27, 2019 01:47 PM

    Hi

     

    I have tried with several browsers, machines, clean profiles etc.. So it's not a browser issue.



  • 6.  RE: 2930F JL258A not showing ports in new improved GUI
    Best Answer

    Posted Mar 30, 2019 09:56 AM

    So it was as I suspected not a browser issue.. (This is like Microsoft forum to keep asking for sfc /scannow or random "Have you upgraded GPU drivers"

     

    But anyway..


    Fixed in 16.08.002 + 16.07.0004.

     

    Web UI
    CR_0000245830
    Symptom: The switch fails to list the switch ports in the Ports web management page.
    Scenario: When a peer device that advertises information in LLDP has a sysName string with special characters,
    the switch fails to display the port list table on the Ports web management page.