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Firmware upgrade function in web UI for 2930M switches

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  • 1.  Firmware upgrade function in web UI for 2930M switches

    Posted Apr 22, 2020 09:58 AM

    I notice that in the web UI for 2930M switches there's a discrepancy in some of the available functions, specifically the Firmware Upgrade function. We have a number of 48-port 2930Ms, JL322A - I'm also using a 24-port 2390M, JL320A, in our test lab. The 322A has the Firmware Upgrade option available under System in the web UI; the 320A doesn't. Both 322As and the 320A are running firmware version WC.16.09.0007, so I would expect that the user interface would be the same for both. Is there something I need to enable in the CLI in order to make that web function visible? I've found that firmware upgrades are very quick and easy using the web option.



  • 2.  RE: Firmware upgrade function in web UI for 2930M switches
    Best Answer

    EMPLOYEE
    Posted Apr 23, 2020 03:38 AM

    Are you logged on with the same privileges (manager) on both switches?

     

    If you don't enforce authentication, you can be logged in as operator without seeing a login prompt. And there should be an option in the UI to sign in as manager.

     

    Without manager privileges, you won't see the upgrade options.



  • 3.  RE: Firmware upgrade function in web UI for 2930M switches

    Posted Apr 23, 2020 07:49 AM

    Thanks, Herman - that was the issue. When I logged in to the web UI with a manager login, the firmware upgrade option was available.

    I appreciate the help and the information/education!