Wired Intelligent Edge (Campus Switching and Routing)

Contributor I

JL563A Transceiver Support in 8320

Hi together,

I have a problem with an JL536A JL563A (edited, typo). Transceiver, 10GBase-T SFP+ RJ45

I try to install it in a aruba 8320 Switch but I get the following message:


aruba8320-01(config-if)# show inter brief
Port      Native  Mode   Type        Enabled Status  Reason                 Speed
          VLAN                                                              (Mb/s)
1/1/13    --      routed SFP+BT      no      down    Incompatible interface --


2018-10-14:06:33:53.316557|pmd|3804|LOG_INFO|AMM|-|Transceiver hot-swap insert for interface 1/1/13
2018-10-14:06:34:00.975296|pmd|3808|LOG_WARN|AMM|-|Transceiver incompatible with interface 1/1/13


aruba8320-01(config-if)# show version
(c) Copyright 2017-2018 Hewlett Packard Enterprise Development LP
Version      : TL.10.01.0040
Build Date   : 2018-11-08 16:59:04 PST
Build ID     : ArubaOS-CX:TL.10.01.0040:d31951862325:201811090051
Build SHA    : d319518623251a636921fcacaadbaf3a94f36781
Active Image : primary

Service OS Version : TL.01.02.0003
BIOS Version       : TL-01-0013

In the transceiver guide I can find that 10.01.0011 and above is required.

I tried differnt JL563A Transceivers in two differnt Switches.

Has anyone the same problem?

MVP Expert

Re: JL536A Transceiver Support in 8320

Hi JL536A SKU is incorrect (it doesn't exist [**]): JL563 SKU is correct.


JL563A should be supported on Aruba 8320 since ArubaOS-CX 10.00.0018 or since 10.01.0011.


With regards to your issue: very latest ArubaOS-CX 10.01's Release Notes [*] are pretty clear about JL563A SKU installation requirements on Aruba 8320: JL563A is only allowed for use in ports 1 through 12 and a maximum of twelve concurrently installed SFP+ Transceivers of this SKU per JL479A are allowed.


If I'm not mistaken you're trying to connect to 13rd SFP+ Slot...try to move the JL563A SFP+ Transceiver down to a port in the range 1/1/1-1/1/12, if you can.


To said the truth, ArubaOS-Switch and ArubaOS-CX Transceiver Guide (Edition 5, September 2018) didn't report any JL563A's placement requirment/restriction...so in that guide there is an omission (covered, as written above, on latest Release Notes) but that is probably due to the fact that that information wasn't available to editors before the release of 5th Edition.


[*] This restriction/requirment is present and evident on ArubaOS-CX 10.01.0030 Release Notes Edition 2 and, for sure, on latest ArubaOS-CX 10.01.0040 Release Notes Edition 1 (pay attention that on the same ArubaOS-CX 10.01.0030 Release Notes Edition 1 and previous Release Notes down to 10.01.0011, the JL563A is mentioned but the reference to that restriction/requirement is not placed as a note just below the Minimum Supported Version table as you would look for it but it's a little bit nested under 10.01.0011's listed enhacements under "Transceivers"...a place which is not that evident as of now).


[**] It's funny to discover that the non existent JL536A SKU is mentioned - erroneously! - on the ArubaOS-CX 10.01.0011 Release Notes for Aruba 8320 with reference to CR_36115 issue...probably someone did a typo inverting the 63 with 36!

Contributor I

Re: JL536A Transceiver Support in 8320

oh, didn't check the release notes, just the transceiver guide.


Yes in Port 1 to 12 the transceiver is working. Thanks for your quick response.

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