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Occasional Contributor I

5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

I went to the Firmware upload tab and the 5400 and 5400R switches are not listed for a default firmware version.

111111.jpg5400 series missing

New Contributor

Re: 5400 and 5400R switches are not listed on Airwave

 

 

Occasional Contributor I

Re: 5400 and 5400R switches are not listed on Airwave

It does show up here at the link you gave me but the whole line is missing as configurable switches in Airwave.

MVP Guru

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

The 5400R is known in Airwave as an ArubaOS switch. The list you show, I think it is from the group firmware page as it looks different than the generic firmware upgrade page, shows only HPE Comware switches.

 

Do you have your 5400R switches in that group? And under the group Basic tab, have you enabled the Aruba OS Switches (Show device settings for...)?

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If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Occasional Contributor I

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

I see the 5400R as a 3800/5400R switch but I am still missing the 5400 switch series.

MVP Guru

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

I can't find the 5400 in the Supported Devices list for Airwave, so it might be unsupported. You can check with your local Aruba SE or Aruba TAC to have that validated.

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If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
MVP Guru

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

Model W/o R is legacy device and it does not have support in Airwave

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Occasional Contributor I

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1


@Pavan Arshewar wrote:

Model W/o R is legacy device and it does not have support in Airwave


I have reached out to Aruba to find out their rationale if this is true. I may have to dump Airwave and move back to IMC.

MVP Expert

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1


@Pavan Arshewar wrote: Model w/o R is legacy device and it does not have support in Airwave

Technically speaking this statement is not correct (or, at least, not totally correct...in relation to the meaning one can give to the word "supported"): indeed HP ProCurve 5400zl Switch series is supported on Airwave but provided support includes only monitoring, it doesn't include neither Configuration push nor Firmware update push.

MVP Guru

Re: 5400 and 5400R switches are not listed on Airwave Ver. 8.2.6.1

correcting my statment, I mean not fully supported you can monitor the device with limited features. We can try add the non supported device as  universal device and can montior, if we are not able to add using vendor specific add option from Devices>Add page.

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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