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AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

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  • 1.  AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 11:16 AM

    hi all

          i have a ac620 ,and upgrad version to 6.4.2.2 alrealy , but connect a ap103 that 

    show ap database i can't see anything , so i want know AC620 and the software version is 6.4.2.2 that can be support access point 103 ? thanks



  • 2.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 11:17 AM

    and i want know that where can see this docment of support



  • 3.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 11:46 AM
    Supported starting at 6.4.0
    http://www.arubanetworks.com/products/access-points/103-series/

    Scroll to the bottom where it states minimum version.


  • 4.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 11:54 AM

    My ac image version is 6.4.2.2.. so that must be spport ~but thanks



  • 5.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 07:32 PM

     

    Maybe say what image to used to be running, and someone may be able to suggest what changes may have stopped this from working.



  • 6.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 05, 2014 09:31 PM

    Are you sure you are not using an Instant Access point??

    Or are you sure that AP is configured correctly to communicate with the master?

     

    How does the AP finds the master in your enviroment?

    Does it find it by DNS? 

    Can you tell us more about it? 

    The AP 103 is supported in 6.4.2.2

     

    Cheers

    Carlos



  • 7.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 06, 2014 01:04 AM

    thanks

    huh...i make sure the image version is 6.4.2.2 and the ap is AP not IAP..

    and when i connect ap to AC, the ap power light is Red , 5G light is green,so its unusual ..

    i user "show datapath session“ in ac , it's no any output (some like pipe tunnel creation or something)

    and i reset the ap to the factory set.. but not any respone ...so i thinks this ap need RMA but i want ask first ...

     

    thank u~ ^^

     



  • 8.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 06, 2014 01:07 AM

    Did you see any error on the console output?

    The pwr should not be in red, maybe when you turn it on for a  few seconds but it should not stay in red...

    If it stay in red yes it might need an RMA

     

    Cheers

    Carlos



  • 9.  RE: AC620 and the software version is 6.4.2.2 that can be support access point 103 ?

    Posted Oct 06, 2014 01:12 AM

    Yes,the power light is red always ...so i'll RMA after few days ,thank you pal.