Wireless Access

last person joined: yesterday 

Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
Expand all | Collapse all

AMP isn't connecting over HTTPS.

This thread has been viewed 0 times
  • 1.  AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 12:02 PM

    We are able to ping, we have DNS set up, but not able to connect over any web browser. the server is able to ping out fine, the OVA installed fine on our VMs, its just over HTTPS, we cannot connect it it.

     

    What did we overlook?



  • 2.  RE: AMP isn't connecting over HTTPS.

    EMPLOYEE
    Posted Dec 06, 2013 12:05 PM

    Try running amp_enable from the CLI.



  • 3.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 12:21 PM

    I ran it, still no response. Sorry.



  • 4.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 12:46 PM

    Have you tried "service httpd start " ?



  • 5.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 12:49 PM
      |   view attached

    I get this. (See file attached)



  • 6.  RE: AMP isn't connecting over HTTPS.

    EMPLOYEE
    Posted Dec 06, 2013 12:49 PM

    From the device you are trying to connect from, can you try to telnet to server using port 443? This will test connectivity and ensure nothing is blocking it.



  • 7.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 12:52 PM

    That did not work. From my last post, it looks like something is wrong with the ethernet connection. Its not connecting properly, but its able to be ping-ed



  • 8.  RE: AMP isn't connecting over HTTPS.

    EMPLOYEE
    Posted Dec 06, 2013 12:54 PM

    Our posts crossed over the wire!

     

    You might want to open up a TAC case. Looks like there is another service that is using port 443.



  • 9.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 06, 2013 01:51 PM

    Thanks, Will do.



  • 10.  RE: AMP isn't connecting over HTTPS.

    EMPLOYEE
    Posted Dec 06, 2013 03:44 PM

    I'd be interested in knowing which process is tying up the port.

     

    Is there anything additional in the logs?

      /var/log/httpd/error_log

      /var/log/low_level_service_watcher

     

    You may want to try the following:

    1.  # amp_disable

    2.  # service httpd restart

    3.  # service pound restart

    4.  # amp_enable

    ---------> this method restarts the web servers used by AMP, hopefully releasing and renewing the port.

     

    If that doesn't work and you don't care about root cause, a server reboot would definitely do the trick to release the port for apache (may have to issue another amp_enable after a reboot).



  • 11.  RE: AMP isn't connecting over HTTPS.

    Posted Dec 09, 2013 10:14 AM
      |   view attached

    I am still unable to acess the server after running the commands.

     

    This is what I get.



  • 12.  RE: AMP isn't connecting over HTTPS.

    EMPLOYEE
    Posted Dec 09, 2013 10:23 AM

    How long did you wait before trying to access the web UI?  After amp_enable, it can take 5-10 minutes for the process to get going.  Check the currently running daemons:

    # daemons

    -single run of currently running daemons

    # wd

    -refreshing view of currently running daemons

    -alias for 'watch daemons'

     

    If you see more than 10 daemons running, then I'd expect the UI to be reachable.  The only times that the UI isn't reachable when 10 daemons or more are running is when the disk space is completely full (df -h)



  • 13.  RE: AMP isn't connecting over HTTPS.
    Best Answer

    Posted Dec 09, 2013 11:51 AM

    turns out we had an old ACL on the servers IP address that caused it to be able to ping, and that was it. We got rid of the ACL and fixed it. Sorry everyone.



  • 14.  RE: AMP isn't connecting over HTTPS.

    Posted Jan 05, 2015 01:18 PM

    We had to install Apache. -It was downloaded and all of the file were there but apache was just not installed.