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AP 125 don't showing in provisioning screen

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  • 1.  AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 10:00 AM

    Hello,

     

    I have a problem with ap 125, where it obtains an IP address, but does not appear on the provisioning screen, which is in Wireless> AP Installation> Provisioning



  • 2.  RE: AP 125 don't showing in provisioning screen

    MVP EXPERT
    Posted Nov 23, 2017 10:25 AM

    Is that AP able to reach the master via one of the Master Discovery options? Is the Master running a suitable firmware which the AP125 supports? Is there sufficient licenses for the AP125 on the controller? Is basic network connectivity between the master and AP125 in place?



  • 3.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 11:13 AM

    Answer 1: I do not know how to do this master discovery. Would it be in the POST of the AP?

     

    Answer 2: I have 324 AP's of the same model and firmware installed and running on the network.


    Answer 3: Yes, the equipment has licenses for installing new APs.

    Answer 4: There is basic connectivity yes, because the AP gets the IP via DHCP and in the POST it is possible to ping the controller.



  • 4.  RE: AP 125 don't showing in provisioning screen

    MVP EXPERT
    Posted Nov 23, 2017 11:23 AM

    The AP will discover the controller via one of the following methods:

     

    http://community.arubanetworks.com/t5/tkb/articleprintpage/tkb-id/ControllerBasedWLANs/article-id/1933

     

    Do you see anything in the controllers logs?

     

    #show log all | include XXXX (where XXX is the MAC of the AP)

     

    Also if you can provide the full console output of when the AP is booting up :)



  • 5.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 12:38 PM

    here the full console output when AP is booting up:

     

    APBoot 1.0.8.3 (build 20343)
    Built: 2008-12-27 at 17:03:46

    Model: AP-12x
    CPU: OCTEON CN50XX-SCP revision: 1
    Clock: 500 MHz, DDR clock: 333 MHz (666 Mhz data rate)
    Power: POE
    POST1: passed
    POST2: passed
    DRAM: 64 MB
    Flash: 16 MB
    Clear: done
    BIST: passed
    PCI: PCI 32-bit; scanning bus 0 ...
    dev fn venID devID class rev MBAR0 MBAR1 MBAR2 MBAR3
    03 00 160c ff1d 00000 01 80000000 00000000 00000000 00000000
    04 00 168c ff1d 00002 01 80010000 00000000 00000000 00000000
    Net: en0, en1
    Radio: ar9160#0

    Hit <Enter> to stop autoboot: 0
    Checking image @ 0xbed00000
    Invalid image format version: 0xffffffff
    Checking image @ 0xbf500000
    Invalid image format version: 0xffffffff
    en0: Down 1Gbs Half duplex, (port 1)
    BOOTP broadcast 1
    BOOTP broadcast 2
    BOOTP broadcast 3
    BOOTP broadcast 4
    BOOTP broadcast 5

    Retry count exceeded; starting again
    en1: Up 1Gbs Full duplex, (port 0)
    BOOTP broadcast 1
    BOOTP broadcast 2
    BOOTP broadcast 3
    BOOTP broadcast 4
    BOOTP broadcast 5
    DHCP IP address: 10.46.14.160
    DHCP subnet mask: 255.255.248.0
    DHCP def gateway: 10.46.8.185
    DHCP DNS server: 10.46.8.85
    DHCP DNS domain: inca.local
    ADP multicast 1
    Controller address: 10.46.8.177
    Using en1 device
    TFTP from server 10.46.8.177; our IP address is 10.46.14.160
    Filename 'mips64.ari'.
    Load address: 0x1600000
    Loading: #################################################################
    ################
    done
    Bytes transferred = 5269788 (50691c hex)

    Image is signed; verifying checksum... passed
    Signer Cert OK
    Policy Cert OK
    RSA signature verified.
    Automatic boot of image at addr 0x01600000 ...
    ELF file is 64 bit
    Allocated memory for ELF segment: addr: 0xe00000, size 0x4eeb00
    Loading .MIPS.options @ 0x80e00000 (0xa0 bytes)
    Loading .text @ 0x80e000a0 (0x4eea18 bytes)
    Loading .data @ 0x812eeac0 (0x20 bytes)
    Clearing .bss @ 0x812eeae0 (0x20 bytes)
    ## Loading OS kernel with entry point: 0x80e000a0 ...
    Bootloader: Done loading app on coremask: 0x1
    Uncompressing...

    Aruba Networks
    ArubaOS Version 6.4.3.7 (build 53990 / label #53990)
    Built by p4build@naxos on 2016-02-27 at 12:15:56 PST (gcc version 4.3.3)
    CVMSEG size: 2 cache lines (256 bytes)
    Setting flash physical map for 16MB flash at 0x1ec00000
    Determined physical RAM map:
    Primary instruction cache 32kB, virtually tagged, 4 way, 64 sets, linesize 128 bytes.
    Primary data cache 16kB, 64-way, 2 sets, linesize 128 bytes.
    Using 500.000 MHz high precision timer. cycles_per_jiffy=1000000
    Memory: 54272k/65536k available (2159k kernel code, 11208k reserved, 1004k data, 4264k init, 0k highmem)
    Calibrating delay using timer specific routine.. 1000.30 BogoMIPS (lpj=1000309)
    available.
    Checking for the multiply/shift bug... no.
    Checking for the daddi bug... no.
    Checking for the daddiu bug... no.
    detected lzma initramfs
    initramfs: LZMA lc=3,lp=0,pb=2,dictSize=8388608,origSize=23035904
    LZMA initramfs by Ming-Ching Tiew <mctiew@yahoo.com> ................................................................................................................................................................................................................................................................................................................................................................
    PCI Status: PCI 32-bit
    slot 3, pin 1, dev_num 3, irq A
    PCI dev 3.0 slot 3 pin 1: 160c:ff1d using irq 44
    slot 4, pin 1, dev_num 4, irq B
    PCI dev 4.0 slot 4 pin 1: 168c:ff1d using irq 45
    /proc/octeon_perf: Octeon performace counter interface loaded
    hw_random hardware driver 1.0.0 loaded
    wdt: registered with refresh
    Enabling Watchdog
    isa bounce pool size: 16 pages
    physmap flash device: 1000000 at 1ec00000
    phys_mapped_flash: Found 1 x16 devices at 0x0 in 8-bit bank
    Amd/Fujitsu Extended Query Table at 0x0040
    phys_mapped_flash: CFI does not contain boot bank location. Assuming top.
    number of CFI chips: 1
    Parsing the partition info
    i2c /dev entries driver
    i2c-palomino: using default base 0x8001070000000000
    : Found DS1374 on octeon twsi
    AD7416 driver probing for devices on Palomino TPM0
    .AD7416 driver probing for devices on octeon twsi
    .FOUND AD7416 at address: 48
    Found AD7416 on bus octeon twsi.
    lo: Disabled Privacy Extensions
    IPv6 over IPv4 tunneling driver
    PCI ERROR[DPERR]: Data parity error detected by PCX core

    Starting HW SHA1 KAT ...Completed HW SHA1 KAT
    Starting HW HMAC-SHA1 KAT ...Completed HW HMAC-SHA1 KAT
    Starting HW DES KAT ... Completed HW TRIPLE DES KAT
    Starting HW AES KAT ... Completed HW AES KAT

    Starting Kernel AESGCM KAT ...Completed Kernel AESGCM KAT

    AP-type has_ble_support: .

    Domain Name: arubanetworks.com
    No panic info available
    cavium_ethernet: module license 'Proprietary' taints kernel.
    Octeon ethernet driver version: 1.5.0, build 187 Feb 27 2016 12:15:31
    Interface 0 is RGMII
    eth1: 1Gbs Full duplex, port 0, queue 0
    Ethernet port 1 mode: active-standbyEthernet Channel Bonding Driver: v3.0.1 (January 9, 2006)

    ADDRCONF(NETDEV_UP): eth0: link is not ready
    ADDRCONF(NETDEV_UP): eth0: link is not ready
    bonding: bond0: enslaving eth0 as a backup interface with a down link.
    ADDRCONF(NETDEV_UP): eth1: link is not ready
    bonding: bond0: enslaving eth1 as a backup interface with a down link.
    AP xml model 24, num_radios 2 (jiffies 2963)
    init_asap_mod: installation:0
    radio 0: band 1 ant 0 max_ssid 16
    radio 1: band 0 ant 0 max_ssid 16
    ethernet_device_event: dev eth0 is up
    ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready
    bonding: bond0: link status definitely up for interface eth1.
    bonding: bond0: making interface eth1 the new active one.
    Starting watchdog process...
    Getting an IP address...
    10.46.14.160 255.255.248.0 10.46.8.185
    Running ADP...Done. Master is 10.46.8.177
    ath_hal: 0.9.17.1 (AR5416, REGOPS_FUNC, PRIVATE_DIAG, WRITE_EEPROM, 11D)
    ath_rate_atheros: Copyright (c) 2001-2005 Atheros Communications, Inc, All Rights Reserved
    ath_rate_atheros: Aruba Networks Rate Control Algorithm
    ath_dfs: Version 2.0.0
    Copyright (c) 2005-2006 Atheros Communications, Inc. All Rights Reserved
    ath_dev: Copyright (c) 2001-2007 Atheros Communications, Inc, All Rights Reserved
    ath_pci: 0.9.4.5 (Atheros/multi-bss)
    ath_attach: scn a800000000620400 sc a800000003a40000 ah a800000003140000
    wifi0: Base BSSID 6c:f3:7f:f3:ff:70, 16 available BSSID(s)
    eth0 address=6c:f3:7f:c7:3f:f6
    br0 address=6c:f3:7f:c7:3f:f6
    wifi0: AP type AP-125, radio 0, max_bssids 16
    wifi0: Atheros 9160: mem=0x11b00f0010000, irq=45 hw_base=0x90011b00f0010000
    ath_ahb: 0.9.4.5 (Atheros/multi-bss)
    ath_ahb: No devices found, driver not installed.

    Starting FIPS KAT ... Completed FIPS KAT

    shutting down watchdog process (nanny will restart it)...

    <<<<< Welcome to the Access Point >>>>>

    ~ #

     

     

    Here the output when i enter with command #Show log all | include 6c:f3:7f:c7:3f:f6


    Nov 23 09:25:21 nanny[971]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 09:25:21 sapd[1030]: <311020> <ERRS> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 sapd| An internal system error has occurred at file sapd_sysctl.c function sapd_sysctl_write_param line 111 error Error opening /proc/sys/dev/wifi1/reg_info : No such file or directory.
    Nov 23 10:31:31 nanny[747]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 10:35:52 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:05:24 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:10:52 nanny[747]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:14:31 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:20:14 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:29:18 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 11:43:01 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.
    Nov 23 12:26:38 sapd[803]: <311002> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 sapd| Rebooting: SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 12:27:48 nanny[747]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: AP rebooted Fri Dec 31 16:43:51 PST 1999; SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 13:11:27 sapd[806]: <311002> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 sapd| Rebooting: SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 13:12:37 nanny[747]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: AP rebooted Fri Dec 31 16:43:54 PST 1999; SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 13:56:16 sapd[806]: <311002> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 sapd| Rebooting: SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 13:57:26 nanny[747]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: AP rebooted Fri Dec 31 16:43:54 PST 1999; SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: HELLO-TIMEOUT, 228 sec before: Last Ctrl msg: HELLO len=913 dest=10.46.8.177 tries=10 seq=0
    Nov 23 14:28:14 nanny[744]: <303022> <WARN> |AP 6c:f3:7f:c7:3f:f6@10.46.14.160 nanny| Reboot Reason: No reboot message found.



  • 6.  RE: AP 125 don't showing in provisioning screen

    EMPLOYEE
    Posted Nov 23, 2017 01:02 PM

    Plug it into ethernet 0, instead.



  • 7.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 01:31 PM

    the same thing happens. there was no change of scenery.



  • 8.  RE: AP 125 don't showing in provisioning screen

    EMPLOYEE
    Posted Nov 23, 2017 01:46 PM

    Make sure that there is no LMS-IP in the AP system profile in the default ap-group



  • 9.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 01:58 PM

    LMS.png



  • 10.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 23, 2017 09:03 PM

    the ap is borked - it's failing to save its image, and its showing a h/w error. Don't know if AP125 can still be RMAed or not, but that's your next step (or bin it).

     

    PCI ERROR[DPERR]: Data parity error detected by PCX core


  • 11.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 24, 2017 05:11 AM

    In this case, is there any solution?



  • 12.  RE: AP 125 don't showing in provisioning screen

    MVP EXPERT
    Posted Nov 25, 2017 05:32 AM

    Do you have a support contract in place, the faulty AP maybe eligible for an RMA as the AP125 is supported until 01-Aug-18



  • 13.  RE: AP 125 don't showing in provisioning screen

    Posted Nov 25, 2017 05:36 AM

    @Leonardo52 wrote:

    In this case, is there any solution?


    there is no solution, the hardware has a problem. RMA it if you have a support contract, else bin it.