Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP-375 not shown on 7220 controller

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  • 1.  AP-375 not shown on 7220 controller

    Posted Sep 03, 2020 02:10 PM

    As a beginner i tried to setup my network after i watched some youtube tutorials. Today i was able to obtain my licenses from asp portal and i installed on my 7220 controller 10x full ap licenses (ap, pef, rf).Right after that i tried to connect my access points to my controller but with no success. Controller and the access points are on the same network (layer 2).

    • I have a router that have DHCP server on, after this router i have a non-managed switch L2, so all connected clients with dhcp client will have internet from the router
    • AP-375 is getting ip 192.168.100.106 from dhcp server (router and gateway)
    • I had set static IP on controller 192.168.100.210
    • If i ping AP (192.168.100.106) from the controller (192.168.100.210) on the maintenance tab the result are 5/5 succees, so they can see each other.
    • I have enabled "Enable auto cert provisioning" on the controller.
    • Controller OS: 8.1.0.4
    • AP OS: 8.3.0.13

    Still not figure out how to connect the AP to the controller.

    On AP webif i found a tab "convert" where i can choose between standalone, Campus ... and Remote controlled. Tried campus and remote with the controller IP but i after some seconds i have an error "Image verfy failed ...".

     

    Can someone help me to connect those APs to my controller please ?



  • 2.  RE: AP-375 not shown on 7220 controller

    EMPLOYEE
    Posted Sep 03, 2020 02:13 PM

    SSH onto the controller.

    Type "show log system 50" to see if you see anything.



  • 3.  RE: AP-375 not shown on 7220 controller

    Posted Sep 03, 2020 02:17 PM
      |   view attached

    uploaded on a file ... 

    Attachment(s)

    txt
    log7220.txt   5 KB 1 version


  • 4.  RE: AP-375 not shown on 7220 controller
    Best Answer

    Posted Sep 03, 2020 02:15 PM

    Start by upgrading your controller to 8.5.0.10 or 8.6.0.5

    Than start with cpsec auto-cert

     

    On your ap go to convert and convert it to campus ap.

     

    Be sure to add ( just in case ) your ap mac to campus ap whitelist in your controller.

    Check pings from controller cli to ap IP

    Check show log security 50

    Check show log errorlog 50

    Check show log system 50

    Share it with us. The more info the more help we will be able to provide.

     

    show ap database-summery will be helpful also.

     



  • 5.  RE: AP-375 not shown on 7220 controller

    Posted Sep 03, 2020 02:52 PM

    Thank you. Updated at 8.6.0.4 and i have my first AP connected ... is time to go forward with my setup. Hope i will not need to open any new topic. Thanks again.



  • 6.  RE: AP-375 not shown on 7220 controller

    EMPLOYEE
    Posted Sep 03, 2020 02:37 PM

    The controller needs to be on a minimum of 8.3.0.0 and above, according to the AP-375 datasheet:

    https://www.arubanetworks.com/assets/ds/DS_AP370Series.pdf