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AP 555 in restricted mode.

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  • 1.  AP 555 in restricted mode.

    Posted Aug 13, 2019 06:14 PM

    Hi community I'm testing a new AP 555, I have a virtual controller and a 3810 switch to connect the AP, the problem is that the AP boots and it is provisioned well but the System LED status is in Amber - Solid which means that the AP is in "restricted power mode (limited PoE power available, or IPM restrictions applied), no network restriction" (based on the installation guide).

    I have tried to power the AP with a PoE-AT injector but it remains on the same status.

     

    There you have the ouput of system-status command:

    Power Status
------------
Item                        Value
----                        -----
Power Supply                : POE-AT
LLDP Power                  : 0.0W
Current Operational State   : 1 ETH port disabled; USB power disabled; 5GHz radio: 4x4
Eth0 HW POE status          : POE AT, LLDP power: 0.0W
Eth1 HW POE status          : NONE, LLDP power: 0.0W
POE Mode                    : Shared

    Also the output of show ap active:

    (VMC-LAB) [mynode] #show ap active

Active AP Table
---------------
Name    Group  IP Address   AP Type  Flags  Uptime  Outer IP  Cluster Role  Radio 0 Band Ch/EIRP/MaxEIRP/Clients  Radio 1 Band Ch/EIRP/MaxEIRP/Clients
----    -----  ----------   -------  -----  ------  --------  ------------  ------------------------------------  ------------------------------------
AP-555  FONT   10.30.0.171  555      pA2a   19m:9s  N/A                     AP:5GHz-HE:36E/18.0/29.0/0            AP:2.4GHz-HE:1/9.0/29.4/0

Flags: 1 = 802.1x authenticated AP; 2 = Using IKE version 2;
       A = Enet1 in active/standby mode;  B = Battery Boost On; C = Cellular;
       D = Disconn. Extra Calls On; E = Wired AP enabled; F = AP failed 802.1x authentication;
       H = Hotspot Enabled; K = 802.11K Enabled; L = Client Balancing Enabled; M = Mesh;
       N = 802.11b protection disabled; P = PPPOE; R = Remote AP;
       S = AP connected as standby; X = Maintenance Mode;
       a = Reduce ARP packets in the air; d = Drop Mcast/Bcast On; u = Custom-Cert RAP;
       i = Provisioned as Indoor; o = Provisioned as Outdoor;
       p = Restriction mode in POE-AF/AT;r = 802.11r Enabled; f = No Spectrum FFT support;
       Q = DFS CAC timer running; T = Flex Radio Mode is 2.4GHz+5GHz;
       U = Flex Radio Mode is 5GHz; V = Flex Radio Mode is 2.4GHz; e = custom EST cert; W = Dual 5GHz Mode Enabled; 4 = Using WiFi Uplink

Channel followed by "*" indicates channel selected due to unsupported configured channel.
"Spectrum" followed by "^" indicates Local Spectrum Override in effect.

Channel flags: +/- = 40 MHz, E = 80 MHz, S = 160 MHz, E+E = 80 + 80 MHz (i.e. 36E+149E)

Cluster Role: U = UAC, A = AAC, SU = Standby UAC , SA = Standby AAC


Num APs:1
     

     Thank you in advance!



  • 2.  RE: AP 555 in restricted mode.
    Best Answer

    Posted Aug 13, 2019 07:16 PM

    The 555 needs 802.3bt to run without restrictions

     

    edit:  When powered by DC, 802.3bt (class 5) POE or 2x 802.3at
    (class 4) POE, the AP will operate without restrictions

     

    from: https://www.arubanetworks.com/assets/ds/DS_AP550Series.pdf



  • 3.  RE: AP 555 in restricted mode.

    Posted Aug 14, 2019 10:34 AM

    Thanks to you all!

     

    It's clear now. I forgot to check the data sheet (my bad)



  • 4.  RE: AP 555 in restricted mode.

    Posted Aug 22, 2019 09:59 AM

    Hyjack of this thread but I think this should go together with this; how do I get the 2nd 5ghz radio enabled and/or visible?

     

    Running code 8.5.0.2: MM with 7200 series cluster

    AP-555 is not in restricted mode; no "p" flag. On 802.3at PoE+

    IPM is enabled (order power off usb, eth1, g radio)

    both LED are green.

    lates DRT file activated

    LLDP enabled and power handed out by LLDP

    connected 2 ports in aggregation (disabling 1 port didn't work on 2930F with code16.06.006)

     

    both show ap active and sho ap bssid only shows 1 a and 1 g radio. Disabling the g radio doesn't make a difference. SSID scanner shows single 5Ghz channel with SSID 

     

    Same AP Group has 345 enabled in Dual 5Ghz mod

     

    thanks

    Erik



  • 5.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Aug 22, 2019 07:12 PM

    The mode where the AP-555 splits up the 8x8 radio into two independent 4x4 5GHz radios will be supported in 8.6 code only.

    In 8.5, it's a fixed 8x8 radio.



  • 6.  RE: AP 555 in restricted mode.

    Posted Aug 23, 2019 03:05 AM

    Thanks Onno, I wasn't aware of that. Is there an ETA on 8.6 that may be communicated?

     

    rgds, Erik



  • 7.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Aug 23, 2019 04:05 PM

    Not the right forum for roadmap info, but Q4CY19 is vague enough ;-)



  • 8.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Aug 13, 2019 07:38 PM
    Couple things:

    1. Did you update the DRT table?
    https://www.arubanetworks.com/techdocs/DRT/Content/ReleaseNotes/Upgrade/DownloadableRegulatoryTable.htm

    2. Enable LLDP on the switch ports

    3. Plug two cables into it. Disable the second port on the switch, but leave the PoE on.

    That will give it enough power to run without restrictions.


  • 9.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Aug 13, 2019 09:23 PM

    As an alternative you could enable IPM, which will operate the AP without restrictions (initially) even when using a single 802.3at POE source. However, IPM may quickly apply restrictions as the AP starts handling traffic, to ensure the AP does not exceed the POE budget.

    You could configure the AP to minimize power consumption, or wait for IPM to kick in and apply restrictions (as configured).



  • 10.  RE: AP 555 in restricted mode.

    Posted Feb 22, 2021 10:37 AM
    @onno Thank you for the info. I tried it on an AP-555, aswell. The second radio is still offline, when "Split 5GHz mode" is enabled. Is there anything else what I have to enable or disable?


    ipm
    enable
    ipm-power-reduction-step-prio ipm-step disable_usb priority 1
    ipm-power-reduction-step-prio ipm-step cpu_throttle_50 priority 2
    ipm-power-reduction-step-prio ipm-step disable_alt_eth priority 3

    -------------------

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : Successfully negotiated at 25.5W
    Current Operational State : USB power disabled; (Overridden by LLDP)
    Eth0 HW POE status : POE AT, LLDP power: 25.5W
    Eth1 HW POE status : NONE, LLDP power: 0.0W
    POE Mode : Shared



    ​-------------------------------------------



    Power Monitoring Information
    ----------------------------
    Current(mW) Average(mW) Minimum(mW) Maximum(mW)
    ----------- ----------- ----------- -----------
    11235 10735 9722 12153






  • 11.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Feb 22, 2021 06:37 PM
    What code version are you using? If not yet, please test with the latest 8.7 image.

    ------------------------------
    Onno Harms
    ------------------------------

    Original Message


  • 12.  RE: AP 555 in restricted mode.

    Posted Feb 23, 2021 12:51 AM
    It´s already 8.7.1

    So, what did I do:

    configure

    ipm

     enable

     ipm-power-reduction-step-prio ipm-step disable_alt_eth priority 5

     ipm-power-reduction-step-prio ipm-step disable_usb priority 6

     ipm-power-reduction-step-prio ipm-step cpu_throttle_25 priority 7

     ipm-power-reduction-step-prio ipm-step cpu_throttle_50 priority 8

     ipm-power-reduction-step-prio ipm-step cpu_throttle_75 priority 9

     ipm-power-reduction-step-prio ipm-step radio_2ghz_power_3dB priority 10

     ipm-power-reduction-step-prio ipm-step radio_5ghz_power_3dB priority 11

    end

    commit apply

    wri mem


    After Reboot:

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : Successfully negotiated at 25.5W
    Current Operational State : No restrictions (Overridden by LLDP)
    Eth0 HW POE status : POE AT, LLDP power: 25.5W
    Eth1 HW POE status : NONE, LLDP power: 0.0W
    POE Mode : Shared

     show ap-env

    Antenna Type:Internal
    Need USB field:Yes
    name:testipm
    radio0_channel:36E
    radio1_channel:13
    radio0_power_10x:18.0
    radio1_power_10x:20.0
    iap_master:1
    installation_type:indoor
    uap_controller_less:1
    radio2_channel:100E
    radio2_power_10x:18.0
    split_5ghz_mode:enabled

    => Radio 2 is actually offline. Also GUI doesn´t show anything.

    Update 1:

    When I now want to set frequencies and change dBm settings, hit save, it tells me:
    "This command can only be used when Dual 5G or Split 5G enabled This command can only be used when Dual 5G or Split 5G enabled This setting is only supported when split-5ghz-mode enabled"



    => show ap debug system-status

    Fast Recovery report
    --------------------
    Interface mode events start end PC
    --------- ---- ------ ----- --- --
    wifi0 legacy 0 N/A N/A N/A
    wifi1 legacy 0 N/A N/A N/A
    wifi2 legacy 0 N/A N/A N/A

    Interface counters
    ------------------
    Interface Rx_pkts Rx_errors Rx drops Tx_pkts Tx_errors Tx_drops Resets
    --------- ------- --------- -------- ------- --------- -------- ------
    wifi0 2216 4 5 2527 0 0 0
    wifi1 79 0 30 935 0 0 0
    wifi2 0 0 0 0 0 0 0

    [...]

    Modules
    -------
    cdc_eem 2790 0 - Live 0xffffff8000860000
    ----------------------------------------
    usbnet 26610 1 cdc_eem, Live 0xffffff8000985000
    wifi_3_0 583205 0 - Live 0xffffff80024f1000
    wifi_2_0 679450 0 - Live 0xffffff800244a000
    qca_ol 1227896 2 wifi_3_0,wifi_2_0, Live 0xffffff800231d000
    diagchar 188713 0 - Live 0xffffff80007fa000
    crc_ccitt 1767 1 diagchar, Live 0xffffff80007f6000
    qca_spectral 58205 1 qca_ol, Live 0xffffff80007e2000
    ath_pktlog 18797 0 - Live 0xffffff80007da000 (P)
    umac 3293904 5 wifi_3_0,wifi_2_0,qca_ol,qca_spectral,ath_pktlog, Live 0xffffff8001d36000
    mem_manager 14770 3 wifi_2_0,qca_ol,umac, Live 0xffffff8001d2f000 (P)
    asf 6890 3 qca_ol,ath_pktlog,umac, Live 0xffffff8001d2a000 (P)
    qdf 110978 7 wifi_3_0,wifi_2_0,qca_ol,qca_spectral,ath_pktlog,umac,asf, Live 0xffffff8001d03000
    bom 41109 0 - Live 0xffffff8001cf4000 (P)
    anul 1876441 6 qca_ol,qca_spectral,umac, Live 0xffffff8001b1a000 (P)
    asap_mod 17171719 7 qca_ol,umac,bom,anul, Live 0xffffff8000a98000 (P)
    drvlog_mod 16693 4 qca_ol,umac,anul,asap_mod, Live 0xffffff8000a90000 (P)
    uol 151809 3 umac,anul,asap_mod, Live 0xffffff8000a64000 (P)
    bonding 124428 0 - Live 0xffffff80009c6000
    ipm 19289 0 - Live 0xffffff80009bd000
    isl28022 6941 0 - Live 0xffffff80009b8000
    qca_nss_ipsecmgr 42140 1 uol, Live 0xffffff80009a9000
    qca_nss_cfi_cryptoapi 42616 1 qca_nss_ipsecmgr, Live 0xffffff800099a000
    qca_nss_crypto 36057 1 qca_nss_cfi_cryptoapi, Live 0xffffff800098d000
    qca_nss_drv 1144522 9 wifi_3_0,wifi_2_0,qca_ol,umac,bom,anul,uol,qca_nss_ipsecmgr,qca_nss_crypto, Live 0xffffff8000863000
    qca_nss_dp 48764 3 asap_mod,uol,qca_nss_drv, Live 0xffffff8000853000
    qca_ssdk 1871330 2 qca_nss_ipsecmgr,qca_nss_dp, Live 0xffffff8000610000


    Ethernet bonding
    ----------------
    BondMode NumSlaves LinkPollIntvl(ms)
    -------- --------- -----------------
    active-backup 1 400

    Slave bonding info
    ------------------
    SlaveId Name Link State #LinkFails
    ------- ---- ---- ----- ----------
    0 eth0 UP ACTIVE 0

    [...]

    Ethernet Duplex/Speed Settings
    ------------------------------
    Autoneg Speed (Mbps) Duplex Iface
    ------- ------------ ------ -----
    on 1000 Full eth0
    on 5000 Full eth1

    Master discovered by:(none found)
    Boot Version
    ------------
    2.5.3.10 (74666)
    ----------------

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : Successfully negotiated at 25.5W
    Current Operational State : No restrictions (Overridden by LLDP)
    Eth0 HW POE status : POE AT, LLDP power: 25.5W
    Eth1 HW POE status : NONE, LLDP power: 0.0W
    POE Mode : Shared

    [...]

    Power Monitoring Information
    ----------------------------
    Current(mW) Average(mW) Minimum(mW) Maximum(mW)
    ----------- ----------- ----------- -----------
    10321 9978 9665 11066

    Note : Avg, Min and Max power are calculated using values sampled over the previous 60 seconds


    Update 2

    I enabled ap-poe-power-optimization enable
    ap-poe-power-optimization enable
    commit apply

    => No change


    Update 3

    Within the GUI => Configuration => Access Points I selected the access points and edited it, went to "Radio" and set "Split 5GHz mode" to "Default" while the manual settings for all 3 radios were still active. (It was set to "Enabled" before.)

    Now the 2nd 5 GHz radio (Radio 2) is active!


    Update 4

    After rebooting the access point radio 2 is offline again.


    Update 5

    Again:
    ap-poe-power-optimization enable
    commit apply
    wri mem

    => No change

    Update 6

    Within the GUI => Configuration => Access Points I selected the access points and edited it, went to "Radio" and changed TX power from 18.0 to 17.0 dBm. No error message about e.g. split 5 GHz mode.

    Now the 2nd 5 GHz radio (Radio 2) is immediately active again!


    Update 7

    After rebooting the access point radio 2 is offline again.

    So what am I missing?


  • 13.  RE: AP 555 in restricted mode.

    EMPLOYEE
    Posted Mar 02, 2021 09:58 PM
    I'm at a loss.

    It should not matter (since you only use one POE source) but you may want to try changing the POE mode from Shared to Failover.

    ------------------------------
    Onno Harms
    ------------------------------

    Original Message


  • 14.  RE: AP 555 in restricted mode.

    Posted Mar 03, 2021 01:16 AM
    I forgot to mention that this AP-555 belongs to an IAP cluster containing AP-535 and AP-555 access point. Som AP-555 are configured to use 2 uplink ports, i.e. they use 2x 802.3at. But this particular AP-555 uses only one uplink port with 1x 802.3at.

    After factory resetting the affected AP-555 it shows
    ------------
    2.5.3.10 (74666)
    ----------------

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-AT
    LLDP Power : Successfully negotiated at 25.5W
    Current Operational State : No restrictions (Overridden by LLDP)
    Eth0 HW POE status : POE AT, LLDP power: 25.5W
    Eth1 HW POE status : NONE, LLDP power: 0.0W
    POE Mode : Shared

    This AP-555 was actually master before resetting it. Now it is slave and uses 1x 5 GHz radio.

    Another AP-555 which has 2 uplink ports (with bonding of course) activated with 802.3at shows

    Power Status
    ------------
    Item Value
    ---- -----
    Power Supply : POE-BT
    LLDP Power : Successfully negotiated at 39.2W
    Current Operational State : No restrictions (Overridden by LLDP)
    Eth0 HW POE status : POE AF, LLDP power: 25.5W
    Eth1 HW POE status : POE AF, LLDP power: 25.5W
    POE Mode : Shared

    How can I actually change the "POE Mode" from "Shared" to "Failover" of the first AP-555 without affecting the other ones? Using ssh to connect to the first AP-555, it says
    configure
    WARNING: CLI is not supported on slave.

    Well, of course it is slave...
    Original Message