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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

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  • 1.  AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    Posted Nov 25, 2011 12:44 AM

    Hi

    I just upgraded my controllers from 6.1.2.2 -> 6.1.2.5

    All Campus AP's came up without any problems, but all RAP's entered a loop, where it reboot,s and then start upgrading again.

     

    This happens both with RAP5, RAP2, and AP61.

    Any ideas how to solve this ?

     

    Jone



  • 2.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    EMPLOYEE
    Posted Nov 25, 2011 01:15 AM

    Type "show log system 50" to see why those RAPs are rebooting.



  • 3.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    Posted Dec 06, 2011 07:04 AM

    Hi

    Sadly, There is not much info on my controller about reboot reason. I will bring one of my RAP to my office today and look at the AP, what it's doing.

    I have verified that it is happening on AP61 (as RAP), and also on RAP-2.

    I also think it is happening on RAP-5.

     

    Vil verifiy today.



  • 4.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    Posted Dec 06, 2011 12:05 PM

    Please check AP-ROLE and make sure FTP is allowed there. 

     

    I would recommend you to open a TAC ticket to debug the issue. 

     

    To troubleshoot the issue, here is what I would check:

     

    1. session on port 4500 from RAPs outer ip. You cn check this in datapath session table.

    2. If session is there , that check for "show crypto isakmp sa" from CLI enable mode.

    3. If it is there, check for "show crypto ipsec sa". Also check Inner ip-address of the RAP here.

    4. Do "show user-table verbose" and see whether RAP is in the AP-Role or not.

    5. From the inner IP address of the RAP. check datapath session on port 21 (FTP), 8209 (Sec-PAPI).

     

    Hope this will help.



  • 5.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    Posted Jul 18, 2012 08:46 AM

    Any news on this problem? I am facing the same issue.... start a endless upgrade process and reboot. I pressed reset to clear the configuration and the RAP5  has 3.3 version before the upgrade begins.

     

    any idea?

     

    thank you



  • 6.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    EMPLOYEE
    Posted Jul 18, 2012 10:01 AM

    Roderigo, you must do the procedure here:  http://community.arubanetworks.com/t5/Command-of-the-Day/COTD-apflash-backup-partition-or-how-do-I-upgrade-my-RAP5/m-p/5829/highlight/true#M258 before trying to upgrade to 6.x



  • 7.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    EMPLOYEE
    Posted Nov 25, 2011 10:48 AM
    Are you using PPPoE?


  • 8.  RE: AP enters upgrade loop after controller upgrade 6.1.2.2 - 6.1.2.5

    Posted Nov 29, 2011 02:57 AM

    Hi

     

    I just upgraded my 620 controller from 6.1.2.4 to 6.1.2.5 and RAP-5 goes in a loop, not able to upgrade.

    I use PPPoE on the interface that holds the public IP.

     

    So it seems that it is a common problem.