Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP restore configuration

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  • 1.  AP restore configuration

    Posted Sep 08, 2016 07:10 AM

    Dears,

     

    We have an issue in two different sites, We suddenly found some of the APs restored its profile and booted up  on the default profile and become inactive and also the name we put it for the AP returned to the default which was the AP MAC address. Could anyone  illustrate to us why this happened and how could we solve it to avoid this problem in the future.



  • 2.  RE: AP restore configuration

    EMPLOYEE
    Posted Sep 08, 2016 07:13 AM

    I cannot guess under what circumstances that would happen.  You should open a case with TAC.



  • 3.  RE: AP restore configuration

    EMPLOYEE
    Posted Sep 08, 2016 07:23 AM

    Did your access points lose power at any time?



  • 4.  RE: AP restore configuration

    Posted Sep 08, 2016 08:05 AM

    Yes

    sometimes the electricity cut off



  • 5.  RE: AP restore configuration

    EMPLOYEE
    Posted Sep 08, 2016 08:10 AM

    What version of ArubaOS is this?

     



  • 6.  RE: AP restore configuration

    Posted Sep 08, 2016 09:03 AM

    Aruba 6.4.4.9 on the controller in the first site and aruba 6.4.4.2 on the second site



  • 7.  RE: AP restore configuration

    EMPLOYEE
    Posted Sep 08, 2016 09:37 AM

    You should open a TAC case.  It almost seems like the access point was corrupted when the power was lost.