Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP turns back to the pre-provision state after provision

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  • 1.  AP turns back to the pre-provision state after provision

    Posted Jan 24, 2012 10:37 AM

    Hey People;

     

    When I configure the AP, then I connect it to the switch, and when the controller shows the location, I provision the AP, fill up the information, but after I apply and reboot, the AP turns back to the pre provision state. Have anyone seen something like that, or do you know what do I have to do to provision the AP in that case?

     

    Thank you



  • 2.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 24, 2012 10:52 AM

    Do you get an error when you try to provision?  Try provisioning without the location; put a check in the "Remove FQLN" box before provisioning.



  • 3.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 24, 2012 12:05 PM

    No, It doesn't show any problem when I'm provisioning the aps (I'm trying to do that with a new box of aps 93 that I'm installing), I'm gonna check what happens removing the fqln and location.



  • 4.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 24, 2012 12:06 PM

    What version of ArubaOS is this?

     



  • 5.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 24, 2012 12:25 PM

    Partition 0 [**default boot**]

    		 

    Partition

    0:0 (/dev/hda1)

    Software Version

    AOS-W 5.0.4.1 (Digitally Signed - Production Build)

    Build Number

    30060

    Label

    30060

    Built On

    Thu Sep 1 19:13:06 PDT 2011



  • 6.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 24, 2012 01:05 PM

    Thanks for that output.

     

    You can also type "show audit-trail" on the commandline to see if your commands got executed.

     



  • 7.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 25, 2012 11:33 AM

    Hi;

     

    I already tried removing the fqln but It happens the same, I checked the received configuration in "diagnostics" of the ips and it shows the configuration but what would be the reason for the controller to not receive the provision?

     

    Thank you;



  • 8.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 25, 2012 12:26 PM

    What about the configuration is not "sticking"?

     



  • 9.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 25, 2012 04:37 PM

    What do you mean, when I configuring the setenv (...) parameters?



  • 10.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 25, 2012 04:39 PM

    What parameters do you configure?   Are you using the GUI or setenv?  How do you configure them, and what does not change?



  • 11.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 25, 2012 04:57 PM

    I´m configuring the aps using the console (setenv parameters), and when I'm provisioning, after the reboot It's doesn't change the building, the ap group, the server ip.



  • 12.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 25, 2012 05:01 PM

    Do you type "save" after you enter the commands at the apboot prompt?



  • 13.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 25, 2012 05:05 PM

    Yes Joseph of course, I have checked the aps after every try of provision, and the configuration (looking it by the cli) is ok.



  • 14.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 25, 2012 05:09 PM

    Exactly what parameter are you setting using the console?

     

    EDIT: So you are editing using the ap-name and ap-group via the console, but you are not seeing the changes reflected at the GUI?



  • 15.  RE: AP turns back to the pre-provision state after provision

    Posted Jan 26, 2012 03:13 PM

    I'm configuring the setenv parameters by the console of the access point but also I tried to provision the ap through the CLI of the master controller, and after I apply changes, the ap reboot, the controller shows that the ap is not provisioned.



  • 16.  RE: AP turns back to the pre-provision state after provision

    EMPLOYEE
    Posted Jan 26, 2012 03:14 PM
    @maveck wrote:

    I'm configuring the setenv parameters by the console of the access point but also I tried to provision the ap through the CLI of the master controller, and after I apply changes, the ap reboot, the controller shows that the ap is not provisioned.

    This would be a good time to open a TAC case.