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Occasional Contributor I

AP125 will not power up after rebuilding 620 controller.

I had to reconfigure Aruba 620 controller to recover from issue. Upon recovery, I noticed that PoE is not working none of my APs will power up now. Do I have to reset the APs as well?


Accepted Solutions
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Aruba

Re: AP125 will not power up after rebuilding 620 controller.

If you have a licensing account, you can log in and click 'import preloaded certficiates' and input the serial number of the controller to retrieve the embedded PoE license.

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Systems Engineer, Northeast USA
AMFX | ACCX | ACDX | ACMX

View solution in original post


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Moderator

Re: AP125 will not power up after rebuilding 620 controller.

Are these APs plugged directly into the controller?

 

Also, did you do a write erase all on the controller?



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Occasional Contributor I

Re: AP125 will not power up after rebuilding 620 controller.

Yes these are plugged up to the controller and I did perform an write erase all

Highlighted
Moderator

Re: AP125 will not power up after rebuilding 620 controller.

Write erase all will wipe all licenses from the controller. The 620 actually needs a license key to enable PoE. You'll need to check your licensing.arubanetworks.com account or contact support to get the key.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Occasional Contributor I

Re: AP125 will not power up after rebuilding 620 controller.

Thanks, I appreciate your help.

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Occasional Contributor I

Re: AP125 will not power up after rebuilding 620 controller.

What if the device is out of support, will they still give you your keys?

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Moderator

Re: AP125 will not power up after rebuilding 620 controller.

They should. It is tied to the hardware.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Occasional Contributor I

Re: AP125 will not power up after rebuilding 620 controller.

Excellent. I will call them, thanks again

Highlighted
Aruba

Re: AP125 will not power up after rebuilding 620 controller.

If you have a licensing account, you can log in and click 'import preloaded certficiates' and input the serial number of the controller to retrieve the embedded PoE license.

------------------------------------------------
Systems Engineer, Northeast USA
AMFX | ACCX | ACDX | ACMX

View solution in original post

Highlighted
Occasional Contributor I

Re: AP125 will not power up after rebuilding 620 controller.

I am logging in to the service right now. Thanks for all the help. I will report back my findings

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