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MVP Guru

AP303H Cert Issue

Hi,

 

We have an AP303H that's having what appear to be CPSec issues. We are seeing it reboot over and over.

 

Controller is running 6.5.3.3-FIPS.

 

Have tried factory resetting the AP.

 

The error log shows: 

Jul 22 16:03:02 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.
Jul 22 16:46:17 <nanny 303086> <ERRS> |AP <ap mac address>@<ap ip address> nanny| Process Manager (nanny) shutting down - AP will reboot!
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 53.039759] Starting Kernel HMAC SHA384 FIPS KAT ...
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 49.070536] Completed Kernel HMAC SHA1 FIPS KAT
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 51.031761] Starting Kernel HMAC SHA256 FIPS KAT ...
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 51.076609] Completed Kernel HMAC SHA256 FIPS KAT
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 49.027761] Starting Kernel HMAC SHA1 FIPS KAT ...
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 53.084602] Completed Kernel HMAC SHA384 FIPS KAT
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 55.039760] Starting Kernel HMAC SHA512 FIPS KAT ...
Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 55.084609] Completed Kernel HMAC SHA512 FIPS KAT
Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>Error while reading TPM Info from NVRAM Cache uninitialized
Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>Error extracting factory certificates from flash. Check if flash is corrupted.
Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>TPM or Device Cert Initialization failed.
Jul 22 16:48:15 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file sapd_main.c function main line 3182 error Unable to initialize Factory Certificates or Field Certificates.
Jul 22 16:49:36 <stm 132105> <ERRS> |AP <ap mac address>@<ap ip address> stm| Invalid password len 0
Jul 22 16:49:40 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.
Jul 22 16:49:52 <nanny 303086> <ERRS> |AP <ap mac address>@<ap ip address> nanny| Process Manager (nanny) shutting down - AP will reboot!
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 50.893741] Starting Kernel HMAC SHA1 FIPS KAT ...
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 56.895757] Starting Kernel HMAC SHA512 FIPS KAT ...
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 56.940614] Completed Kernel HMAC SHA512 FIPS KAT
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 50.936510] Completed Kernel HMAC SHA1 FIPS KAT
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 52.895738] Starting Kernel HMAC SHA256 FIPS KAT ...
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 52.940580] Completed Kernel HMAC SHA256 FIPS KAT
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 54.940588] Completed Kernel HMAC SHA384 FIPS KAT
Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 54.895742] Starting Kernel HMAC SHA384 FIPS KAT ...
Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>Error while reading TPM Info from NVRAM Cache uninitialized
Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>Error extracting factory certificates from flash. Check if flash is corrupted.
Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>TPM or Device Cert Initialization failed.
Jul 22 16:51:44 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file sapd_main.c function main line 3182 error Unable to initialize Factory Certificates or Field Certificates.
Jul 22 16:53:08 <stm 132105> <ERRS> |AP <ap mac address>@<ap ip address> stm| Invalid password len 0
Jul 22 16:53:12 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.


Cheers
James
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--------------------------@whereisjrw--------------------------
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ACCX #540 | ACMX #353 | ACDX #216 | AMFX #11
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MVP Guru

Re: AP303H Cert Issue

I would contact Aruba TAC on this.

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
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MVP Guru

Re: AP303H Cert Issue

Thanks Herman, I have.

I think some traffic may be blocked between the controller and AP. I'll report back once resolved.

Cheers
James
----------------------------------------------------------------------
--------------------------@whereisjrw--------------------------
---------------------------------blog-------------------------------
ACCX #540 | ACMX #353 | ACDX #216 | AMFX #11
----------------------------------------------------------------------
----------------------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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