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Access Point uptime is not equal on all AP

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  • 1.  Access Point uptime is not equal on all AP

    Posted Jun 02, 2016 07:59 PM

    We've 18 APs in Master - Local configurtation.

     

    When i look into Monitoring > Access Points

    i Found one Acess Point which uptime is less than a day while others is up for 20 days.

    This is not the first time of this AP reboot.

     

    Does any circumstance controller force AP to reboot?

     

    Best Regards,

    Supakij K.

     



  • 2.  RE: Access Point uptime is not equal on all AP
    Best Answer

    EMPLOYEE
    Posted Jun 02, 2016 08:01 PM
    It may have lost network connectivity. It really could have been anything. Run: show log system 500 | include (ap-name) 


  • 3.  RE: Access Point uptime is not equal on all AP

    Posted Jun 02, 2016 10:25 PM

    I don't understand what the output said. Are these messages mean that it reboot everyday without an info?

     

    Thank you for reply 

     

    (WLC1) #show log system 500 | include AP18 show log system 500 | include AP04 May 13 21:23:49 :303022: |AP AP04@192.168.100.244 nanny| Reboot Reason: AP rebooted Fri Dec 31 16:07:37 PST 1999; SAPD: Unable to contact switch: HELLO-TIMEOUT. Last rebootstrap reason: IPSec not successful. Error: RC_OPCODE_MAX. Switching to clear, 265 sec before: Last Ctrl msg: HELLO len=1305 dest=192.168.100.10 tries=10 se May 13 21:25:33 KERNEL(AP04@192.168.100.244): RESTARTING ALL TX May 14 08:35:36 :303022: |AP AP04@192.168.100.244 nanny| Reboot Reason: No reboot message found.

    May 14 08:35:36 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 14 08:37:16  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 17 11:17:26 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 17 11:19:05  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 18 08:39:59 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 18 08:41:39  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 18 10:08:22 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 18 10:10:02  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 18 15:52:09 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 18 15:53:48  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 19 05:06:18 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    --More-- (q) quit (u) pageup (/) search (n) repeat
                                                     
    May 19 05:07:58  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 20 01:01:22 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 20 01:03:01  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 20 05:45:13 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 20 05:46:52  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 21 06:50:56 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 21 06:52:35  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 22 16:17:46 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 22 16:19:25  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 24 07:16:11 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 24 07:17:50  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 24 14:25:45 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 24 14:27:24  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 24 18:57:23 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 24 18:59:03  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    --More-- (q) quit (u) pageup (/) search (n) repeat
                                                     
    May 24 21:08:12 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 24 21:09:52  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 25 02:59:31 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 25 03:01:11  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 25 14:52:09 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 25 14:53:49  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 27 10:19:01 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 27 10:20:40  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 28 16:18:09 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 28 16:19:49  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 28 22:11:13 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 28 22:12:53  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 29 00:58:28 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 29 01:00:08  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 29 13:03:22 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    --More-- (q) quit (u) pageup (/) search (n) repeat
                                                     
    May 29 13:05:02  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 29 14:28:36 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 29 14:30:16  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 29 15:18:56 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 29 15:20:35  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 30 04:03:44 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 30 04:05:23  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 30 04:59:40 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 30 05:01:19  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 30 07:20:43 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 30 07:22:23  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 30 11:23:14 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 30 11:24:53  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 31 12:31:34 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 31 12:33:13  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    --More-- (q) quit (u) pageup (/) search (n) repeat
                                                     
    May 31 12:50:30 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 31 12:52:10  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    May 31 23:08:47 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    May 31 23:10:26  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 1 05:56:18 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    Jun  1 05:57:57  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 1 14:29:49 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    Jun  1 14:31:28  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 1 16:56:46 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    Jun  1 16:58:26  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 2 00:37:11 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    Jun  2 00:38:51  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 2 05:51:58 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found.
    Jun  2 05:53:37  KERNEL(AP04@192.168.100.244): RESTARTING ALL TX
    Jun 2 09:29:14 :303022:  <WARN> |AP AP04@192.168.100.244 nanny|  Reboot Reason: No reboot message found



  • 4.  RE: Access Point uptime is not equal on all AP

    EMPLOYEE
    Posted Jun 02, 2016 08:02 PM

    Try this

     

    show ap debug system-status ap-name Office-225 | begin Rebootstrap

    Replace "Office-225" with the name of the AP.



  • 5.  RE: Access Point uptime is not equal on all AP

    Posted Jun 02, 2016 10:26 PM

    Thank you for reply but debug log information is very long i don't know which part i've to look for.



  • 6.  RE: Access Point uptime is not equal on all AP
    Best Answer

    EMPLOYEE
    Posted Jun 02, 2016 10:43 PM

    If AP04 is the one with the problem, "no reboot message found" means that the reboot was unnatural; and the power was removed from the AP.