Okay, just polling the message boards to see if anyone is see the same problems. I am pretty sure that my issue is lousy roaming & supplicant drivers, but I can't seem to find any other posts about Chromebooks with any resolutions. Here is the layout of the wireless network:
- University network which is pretty much BYOD
- dual redundant master/local 7200's
- MAC registration
- ap-135's
- 802.1X
- PEAP
- MSCHAPv2
- we push the cert to the end user
The complaint is that the users are loosing connectivity, lots of ping loss, and many dropped connections with high frequency on our secure network. I've looked at the usual stats at the controller level, made sure there wasn't any weird firewall issues, and have even tried disabling MPDU Aggregation (http://community.arubanetworks.com/t5/Education/Chromebooks-on-802-1x-SSIDs-issues/gpm-p/112769/page/3) but with no change. I did notice that during a 4-way handshake that the controller seems to be sending WPA2-key1 twice. Here is the auth-tracebuf log:
Chromebook:
Mar 21 13:03:31 station-down * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - -
Mar 21 13:03:31 station-up * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - - wpa2 aes
Mar 21 13:03:31 assg-vlan-req * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 2242 2240 new vlan: dot1x for wireless
Mar 21 13:03:31 assg-vlan-resp * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 2240
Mar 21 13:03:31 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:03:32 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:03:32 wpa2-key2 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 135
Mar 21 13:03:32 wpa2-key3 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 151
Mar 21 13:03:32 wpa2-key4 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 95
Mar 21 13:04:38 station-down * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - -
Mar 21 13:04:39 station-up * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - - wpa2 aes
Mar 21 13:04:39 assg-vlan-req * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 2242 2240 new vlan: dot1x for wireless
Mar 21 13:04:39 assg-vlan-resp * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 2240
Mar 21 13:04:39 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:04:40 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:04:40 wpa2-key2 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 135
Mar 21 13:04:40 wpa2-key3 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 151
Mar 21 13:04:40 wpa2-key4 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 95
Mar 21 13:05:45 station-down * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - -
Mar 21 13:05:46 station-up * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - - wpa2 aes
Mar 21 13:05:46 assg-vlan-req * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 2242 2240 new vlan: dot1x for wireless
Mar 21 13:05:46 assg-vlan-resp * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 2240
Mar 21 13:05:46 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:05:47 wpa2-key1 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 117
Mar 21 13:05:47 wpa2-key2 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 135
Mar 21 13:05:47 wpa2-key3 <- 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 151
Mar 21 13:05:47 wpa2-key4 -> 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - 95
Mar 21 13:07:04 station-down * 20:16:d8:0a:ea:51 6c:f3:7f:ed:e3:c0 - -
Here is the same log but from my Dell:
Mar 24 15:15:46 eap-success <- ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 25 4
Mar 24 15:15:46 assg-vlan-req * ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 2266 2240 new vlan: dot1x for wireless
Mar 24 15:15:46 assg-vlan-resp * ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 - 2240
Mar 24 15:15:46 wpa2-key1 <- ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 - 117
Mar 24 15:15:46 wpa2-key2 -> ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 - 119
Mar 24 15:15:46 wpa2-key3 <- ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0 - 151
Mar 24 15:15:46 wpa2-key4 -> ac:7b:a1:02:bd:7c 6c:f3:7f:ed:e3:d0
Can someone help me understand why this is happening over and over in quick succession? Is the client missing the first handshake, or is in not replying? Oh, and this was happening on my test network with one AP only. Thanks,
MattB
#AP135