Wireless Access

Occasional Contributor I

Apple devices Authentication via Proxy

Hi Guys,


My Customer was experienced problem using their both Ipad and Iphone when doing authentication via proxy. They've defined the Proxy manually on their Apple devices and prompted username and password frequently. Even their credential info is valid but the username and password still pop up


Anyone of you ever hae experienced the same issue?


Is there a way from Aruba side that we can do to bypass HTTP Proxy Authentication for Apple devices?


Thanks for sharing!






Guru Elite

Re: Apple devices Authentication via Proxy

What version of IOS do these devices use?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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New Contributor

Re: Apple devices Authentication via Proxy

I am having the same issue here in my environment. Has this issue been resolved? My IOS version is 9.1 (iPhone) and the proxy server we are using is Microsoft Threat Management Gateway. Our controller is a 3600 version and using 802.1x authentication via Clearpass and AD lookup. I made sure in user roles that www,https, and port 8080 were open for ACL. Also when proxy pop up on iPhone is canceled after manual proxy information with credentials are entered access is still granted. This is really annoying for our users to have to constantly cancel the pop up to continue work.

Trusted Contributor I

Re: Apple devices Authentication via Proxy

smart devices don't work well with proxies, this has been an issue forever i believe. your wireless network isn't going to help in that. perhaps a different type of proxy server, transparent one or UTM firewall like Fortinet / Palo Alto might be better.

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