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Aruba 650 Controller out of space when trying to upgrade

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  • 1.  Aruba 650 Controller out of space when trying to upgrade

    Posted Jan 20, 2012 02:12 AM

    Hi there,

    I have a 650 device running 6.1.1.0 .. tried to upgrade to 6.1.2.7 but put the wrong device code on it.

     

    The controller took the correct code via cpboot tftp and booted correctly, however it keeps telling me:

    Error accessing the file /flash/img0/mswitch/webui/images/apwizard_buttons-paging.gif
    *********************************************************************
    * WARNING:  An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot   *
    * partition again and reload the controller.                        *
    *********************************************************************

     

    when i try to upgrade again it tells me that there is no space.

    I've deleted what i can from the system but that doesnt help.

     

    How can i resolve this?

     

    Regards

    John

     



  • 2.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Jan 20, 2012 02:35 AM

    You have to do a double boot in order to fix this.  Load code back on the same partition and boot off of it again. 

     

    * ps. Don't just boot off the upgraded partion again, actually load the files back on the partition.



  • 3.  RE: Aruba 650 Controller out of space when trying to upgrade
    Best Answer

    EMPLOYEE
    Posted Jan 20, 2012 05:27 AM

    @johnw wrote:

    Hi there,

    I have a 650 device running 6.1.1.0 .. tried to upgrade to 6.1.2.7 but put the wrong device code on it.

     

    The controller took the correct code via cpboot tftp and booted correctly, however it keeps telling me:

    Error accessing the file /flash/img0/mswitch/webui/images/apwizard_buttons-paging.gif
    *********************************************************************
    * WARNING:  An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot   *
    * partition again and reload the controller.                        *
    *********************************************************************

     

    when i try to upgrade again it tells me that there is no space.

    I've deleted what i can from the system but that doesnt help.

     

    How can i resolve this?

     

    Regards

    John

     


    If it says you are out of space, you need to reboot, to reclaim that space.  Upgrade to the same partition again.

     

     



  • 4.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Feb 08, 2012 01:09 PM

    Having the same issue with this trying to upgrade from 6.1.2.7 to 6.1.3. I have rebooted controller 2-3 times already. 

     

    (SEN-DEVL-A651) #show storage
    Filesystem Size Used Available Use% Mounted on
    /dev/mtdblock11 156.0M 118.0M 38.0M 76% /flash
    none 300.0M 1.8M 298.2M 1% /tmp
    /dev/mtdblock9 50.0M 24.5M 25.5M 49% /mnt/img0
    /dev/mtdblock10 50.0M 24.5M 25.5M 49% /mnt/img1

     

    (SEN-DEVL-A651) #dir

    -rw-r--r-- 1 root root 18213 Feb 8 12:40 default.cfg
    -rw-r--r-- 1 root root 38034 Feb 8 12:30 flashbackup.tar.gz

     

    Any help with clearing files off this? Is there special direction in doing so?



  • 5.  RE: Aruba 650 Controller out of space when trying to upgrade

    EMPLOYEE
    Posted Feb 08, 2012 02:36 PM

    You can try using TFTP or ftp, which uses less memory.

     



  • 6.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Feb 08, 2012 03:06 PM

    What is in flash that is taking up so much memory?  Is this something that if I went back to factory defaults, would free up so that I could upgrade, then restore the config?



  • 7.  RE: Aruba 650 Controller out of space when trying to upgrade

    EMPLOYEE
    Posted Feb 08, 2012 03:07 PM

    Do you have any maps imported in the RF plan?  Also, type "tar crash" to make sure you do not have any crashes taking up space.  If it does generate a crash.tar, copy it off and then delete it.

     

     



  • 8.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Feb 08, 2012 03:26 PM

    Had to get on the same subnet as the controller for my TFTP daemon to work. That did the trick though, looks like its going through.

     

    Whats the best practice for clearing the flash memory? I'm hoping after the upgrade finishes, that it goes back down?

     

    Right now its sitting at 93% used.



  • 9.  RE: Aruba 650 Controller out of space when trying to upgrade

    EMPLOYEE
    Posted Feb 08, 2012 04:43 PM

    The latest release notes has a section called "Managing Flash Memory" that you should take a look at to answer your question.



  • 10.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Feb 27, 2012 02:31 PM

    Took a look at it, didn't help, I had literally emptied the flash memory as far as I could tell.  There were 0 files in the dir and it still wouldn't do the upgrade.



  • 11.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Jun 07, 2013 10:26 AM

    I have alomst the exact same issue as you.  I have factory reset (write erase all) twice and my flash memory still only has 34Mb free.  Has anyone got any ideas as to how I can clear the flash on my 650 controller?



  • 12.  RE: Aruba 650 Controller out of space when trying to upgrade

    EMPLOYEE
    Posted Jun 07, 2013 10:42 AM

    The best thing you can do, is contact support, who might be able to log into the shell and delete hidden files.

     



  • 13.  RE: Aruba 650 Controller out of space when trying to upgrade

    Posted Sep 10, 2015 03:23 PM

    contacting tech support to clean out hidden files is not a good approach to managing an enterprise network with many locations, very frustrating.