Wireless Access

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Aruba A2400 Ajax Error



blast from the past. A customer has an Aruba A2400 controller. When they access the guest manager they get the message Sorry! Ajax Error! Status:Error. see attached.


When guests accessing the CP, the login screen is not shown so they cannot authenticate.


When I google the error, I only see references to script errors. Am I right to conclude that the used browsers can't handle the old scripts anymore? Is there a workaround to get the guest manager and the CP working again? The customer doesn't have the budget to replace the A2400 and the AP's in use so upgrading the h/w is not an option. I already mentioned removing the CP and move to WPA2 Personal authentication for guests.



Browsers used:

- Internet Explorer 11 (version 11.0.9600.18537)   error:  Sorry! Ajax error!

- Mozilla Firefox : Guest manager login is working but none of the fields or buttons are working.

-  Google Chrome version 55.0.2883.75 m (64-bit): Guest manager login is working but none of the fields or buttons are working.


I know this controller has been end of service for a while now and the f/w version is before my entry in the world of Aruba.MY nowledge of scripts is minimal and I have no direct access to the equipment.


But maybe there is someone here who can help out this customer.







MVP Guru

Re: Aruba A2400 Ajax Error

Wow, old school controller. :)

Maybe try to give it a reload and fingers crossed it comes back up!

ACCX #540 | ACMX #353 | ACDX #216 | AMFX #11

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